Elevance Health / Anthem

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Anthem Medicaid Kentucky provider services

Official page read
Phone855-661-2028Published hours

Not published in this record

Product, plan and location

medicaid
Kentucky

Mailing address

Not researched for this route

IVR available around the clock.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem New York provider services

Official page read
Phone800-450-8753Published hours

Not published in this record

Product, plan and location

commercial
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Wisconsin provider line

Official page read
Phone855-558-1443Published hours

Not published in this record

Product, plan and location

medicaid
Wisconsin

Mailing address

Not researched for this route

Single line for all provider questions.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Medi-Cal customer care center (outside LA County)

Official page read
Phone800-407-4627Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Medi-Cal customer care center (LA County)

Official page read
Phone888-285-7801Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Maine FEP service center

Official page read
Phone800-722-0203Published hours

Not published in this record

Product, plan and location

other
Maine

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem Indiana Medicaid provider helpline

Official page read
Phone800-516-7587Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Nov 2025 IHCP bulletin; older bulletins list different numbers. PathWays 833-569-4739.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Missouri (number from MO HealthNet contact page, label unclear)

Official page read
Phone833-388-1407Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

MO HealthNet (emomed) contact page lists Healthy Blue (833) 388-1407 under Managed Care Plans; not labeled provider vs member.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem BCBS Healthcare Solutions Nevada Medicaid provider services

Official page read
Phone844-396-2330Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

Seen on Nevada Medicaid contact-info page (portaluat.medicaid.nv.gov, the state's UAT host).

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint (formerly Amerigroup) Tennessee provider services

Official page read
Phone800-454-3730Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

Conflict 2026-10-21: Amerigroup GA lists this as GA provider services; Wellpoint AZ lists it as non-Medicare tech support. Confirm on the call.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Anthem HealthKeepers Plus

Official page read
Phone833-207-3120Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

DMAS lists MCO contact for post-enrollment inquiries; not necessarily provider services desk.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - Medicaid and CHIP (also auth status, pharmacy PA phone, tech support)

Official page read
Phone833-731-2162Fax

800-964-3627

Published email

mpsweb@wellpoint.com

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

Pharmacy line hours 7am-10pm CT.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - Medicare Advantage

Official page read
Phone866-805-4589Published hours

Not published in this record

Product, plan and location

medicare advantage
Texas

Mailing address

Not researched for this route

Same number is on the Wellpoint (Elevance state plans) Arizona MA entry.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Texas provider services - STAR+PLUS MMP

Official page read
Phone855-878-1785Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint New York provider services (PA by fax)

Official page read
Phone929-946-5900Fax

866-661-2145

Published hours

M-F 9am-5pm

Product, plan and location

medicaid · medicare advantage
New York

Mailing address

Not researched for this route

PA page says Availity PA submission is not turned on for this plan; fax requests.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Maryland provider services (provider questions, claims, tech support)

Official page read
Phone833-707-0868Fax

855-875-3629

Published hours

Not published in this record

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Local 410-981-4000.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint New Jersey provider services - Medicaid (also tech support)

Official page read
Phone833-731-2149Published hours

Not published in this record

Product, plan and location

medicaid
New Jersey

Mailing address

Not researched for this route

Local 732-452-6000. MA providers: 1-866-805-4589.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Medicare Advantage provider services DSU (eligibility, PA, pharmacy; also tech support)

Official page read
Phone866-805-4589Fax

800-964-3627

Published hours

Not published in this record

Product, plan and location

medicare advantage
Iowa · New Jersey · Tennessee · Washington · Texas · Arizona

Mailing address

Not researched for this route

Fax 1-800-964-3627 is for initial admission notifications and all other services (Iowa page); same fax on AZ/TN/TX pages.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Wellpoint Washington provider services / tech support - Apple Health (Medicaid)

Official page read
Phone833-731-2274Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

Page lists 1-833-731-2167 as Member Services (existing directory entry labels that number "Wellpoint Washington").

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Simply Healthcare Plans (FL) provider services - Medicaid

Official page read
Phone844-405-4296Fax

800-964-3627

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

1 enrollment status; 2 claims status; 3 prior authorizations; 4 other

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Simply Healthcare Plans (FL) provider services - Medicare Advantage

Official page read
Phone844-405-4297Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

1 enrollment; 2 claims; 3 PA; 4 other

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Simply Healthcare Plans (FL) long-term care provider line

Official page read
Phone877-440-3738Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Missouri provider services

Official page read
Phone833-405-9086Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Have servicing provider NPI ready.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue South Carolina provider services

Official page read
Phone866-757-8286Published hours

M-F 8:30am-5pm

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

Existing directory lists the same number as Healthy Blue SC prior authorization.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Healthy Blue Kansas — general provider inquiries

Official page read
Phone833-838-2595Fax

800-964-3627

General provider-services contact fax; not labeled as a behavioral-health authorization fax.

Published email

ksproviderinquiry@healthybluekansas.com

General provider inquiries.

Published hours

Monday–Friday, 8 a.m.–5 p.m. CST

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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