DialClerk Directory

Elevance Health / Anthem

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Wellpoint Arizona technical support - non-Medicare providers

Official page read
Phone800-454-3730Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

Conflict 2026-10-21: Amerigroup GA lists this as GA provider services; Wellpoint AZ lists it as non-Medicare tech support. Confirm on the call.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Simply Healthcare Plans (FL) EDI — Availity (payer ID SMPLY)

Official page read
Phone800-282-4548Published hours

Monday to Friday, 8 a.m. to 7:30 p.m. ET

Product, plan and location

medicaid · chip · medicare advantage
Florida

Mailing address

Not researched for this route

Availity is the EDI gateway for Simply (837, 835, 276/277, 270/271). Payer ID SMPLY.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Anthem HealthKeepers Plus — EDI Solutions helpdesk

Official page read
Phone800-590-5745Published email

ent.edi.support@anthem.com

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Virginia

Mailing address

Not researched for this route

EDI enrollment and electronic transaction support.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Anthem / Healthy Blue EDI Solutions help desk (MO, IN)

Official page read
Phone800-470-9630Published email

e-solutions.support@anthem.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri · Indiana

Mailing address

Not researched for this route

Elevance/Anthem EDI help desk for getting started with electronic transactions; listed for Anthem Missouri, Healthy Blue MO and Anthem Indiana Medicaid. Email from the 2021 Missouri contact sheet.

View source ↗ · Source checked 2026-10-25 · Healthy Blue MO EDI hotline ↗ · Anthem Indiana Medicaid EDI Solutions Helpdesk ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Anthem (MO, IN) Carelon Medical Benefits Management web help desk

Official page read
Phone800-252-2021Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri · Indiana

Mailing address

Not researched for this route

Technical help for the Carelon web ordering portal (not clinical review).

View source ↗ · Source checked 2026-10-25 · Indiana contact guide ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Healthy Blue Louisiana EDI Solutions helpdesk

Official page read
Phone800-470-9630Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

EDI Solutions helpdesk.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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