Elevance Health / Anthem

Behavioral health

Find behavioral health administrators and plan support. Behavioral benefits may be delegated to a different organization.

behavioral health

Healthy Blue Kansas — behavioral health provider services

Official page read
Phone833-838-2595Published email

provider.inquiry.ks@carelon.com

Current behavioral health provider inquiries; source asks for name, NPI and TIN.

Published hours

Monday–Friday, 8 a.m.–5 p.m. CST

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

Phone is also the general Healthy Blue Kansas provider-services number. The email is specifically for behavioral health provider relationship inquiries.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Simply Healthcare Plans (FL) behavioral health — Carelon (Medicaid outpatient)

Official page read
Phone844-375-7215Fax

800-370-1116

Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Carelon Behavioral Health for Simply. Medicaid outpatient line; FHK 855-861-2142; Medicare 877-698-7787. Fax shown is the Medicare/Medicaid outpatient preauthorization fax.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Simply Healthcare Plans (FL) behavioral health — Carelon higher levels of care preauthorization

Official page read
Phone800-221-5487Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Florida

Mailing address

Not researched for this route

Inpatient, IOP, PHP, SIPP and RTC preauthorization by phone only; faxes are not accepted for these levels of care.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

Simply Healthcare Plans (FL) Medicare behavioral health — Carelon

Official page read
Phone877-698-7787Published hours

Not published in this record

Product, plan and location

medicare advantage · dsnp
Florida

Mailing address

Not researched for this route

Carelon Behavioral Health number for Simply Medicare.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

behavioral health

California Medi-Cal behavioral health utilization management

Official page read
Phone855-473-7902Published hours

Not published in this record

Product, plan and location

medicaid
California

Mailing address

Not researched for this route

Behavioral health prior authorization requests for Anthem Medi-Cal.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find behavioral health administrators and plan support. Behavioral benefits may be delegated to a different organization.

Have ready in your secure workspace

  • Plan and delegated administrator
  • Provider, service and authorization reference
  • Consent appropriate to the requested information

Questions to resolve

  • Does this line cover this behavioral health product?
  • Which department handles this authorization or claim?
  • What reference should the practice retain?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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