DialClerk Directory

GeneDx

Patient assistance programs

Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

patient assistance

Financial assistance — individual application questions

Official page read
Phone888-729-1206Published email

billing@genedx.com

Financial-assistance and payment-option questions as printed; not an inferred application submission mailbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

GeneDx financial assistance for U.S. residents, reviewed individually. Rapid and ultraRapid tests are explicitly excluded from the currently linked February 2026 form.

Mailing address

Not researched for this route

Current provider forms page links GN-007B-v3.0 FEB 2026, based on the 2026 federal poverty guidelines. Assistance is considered individually for U.S. residents and is explicitly unavailable for Rapid or ultraRapid tests. Ask billing for current application instructions; the form does not explicitly designate its footer fax or letterhead address for submission. Application does not establish eligibility.

View source ↗ · Source checked 2026-10-22 · genedx forms ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.

Have ready in your secure workspace

  • Exact medicine or test name and program
  • Current application or billing reference, kept privately
  • Insurance category and the program’s current required forms

Questions to resolve

  • Does this program support this exact medicine or test?
  • Which eligibility requirements and enrollment documents apply?
  • Where should the application go, and how can receipt be confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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