Harvard Pilgrim Health Care (Point32Health)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Paper claims — Harvard Pilgrim commercial (services in MA, ME, NH, RI, VT), Medicare Supplement, Choice Plus

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
Massachusetts · Maine · New Hampshire · Rhode Island · Vermont

Mailing address

Harvard Pilgrim Health Care P.O. Box 699183 Quincy, MA 02269-9183

Paper medical claims (commercial HMO/POS/PPO in MA, ME, NH, RI, VT; Medicare Supplement; HPHC Choice Plus).

Harvard Pilgrim paper claims mailing address per the provider manual Paper Claims section; electronic submission (payer ID 04271) is preferred. Student Insurance Plan, Health Plans, Inc. and pharmacy claims use other addresses listed on the same page.

View source ↗ · Source checked 2026-10-25 · Behavioral health quick reference guide repeats the P.O. Box 699183 paper-claims address ↗

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claims

Paper claims — Harvard Pilgrim commercial services outside MA, ME, NH, RI and VT (UnitedHealth Integrated Services)

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

UnitedHealth Integrated Services P.O. Box 30783 Salt Lake City, UT 84130-0783

Out-of-area commercial paper claims.

Commercial HMO/POS/PPO claims for services performed outside the core New England states go to UnitedHealth Integrated Services.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

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