Harvard Pilgrim Health Care (Point32Health)

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

edi clearinghouse support

Electronic Data Interchange (EDI) team — payer IDs and electronic claims

Official page read

Phone800-708-4414Published email

edi_team@point32health.org

Published hours

Not published in this record

Product, plan and location

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Massachusetts · Maine · New Hampshire · Connecticut

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1, then option 3

Menus can change. No live call verification is claimed.

Payer ID questions for Harvard Pilgrim (04271 for most Harvard Pilgrim plans; other administrators such as UnitedHealth Shared Services 39026, Optum Behavioral 87726, Student Insurance 74227 per the guide). Rev. 4/2026.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

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Portal name or transaction type
Error code and timestamp without patient data
Account administrator and transaction trace reference

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