DialClerk Directory

Health plans and insurers

Humana

Phone, published email, fax, addresses and the next step for your office.

21 contact routesNo directory research calls placed

prior authorization

Medical and behavioral health prior authorization / notification

Official page read
Phone800-523-0023Published hours

24 hours

Product, plan and location

commercial · medicare advantage
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

Eligibility, benefits and claims inquiries

Official page read
Phone800-448-6262Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

commercial · medicare advantage
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Claims inquiries (same line as eligibility)

Official page read
Phone800-448-6262Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Clinical Pharmacy Review (800-555-CLIN)

Official page read
Phone800-555-2546Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

medicare advantage · commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Physician-administered drugs billed as medical claim

Official page read
Phone866-461-7273Published hours

Mon-Fri 8am-6pm ET

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Ohio Medicaid provider services (PA status and claims)

Official page read
Phone877-856-5707Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address

Not researched for this route

From Humana Ohio guide dated 2024-2025.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Part D exception requests (Clinical Pharmacy Review)

Official page read
Phone800-555-2546Fax

877-486-2621

Published hours

Not published in this record

Product, plan and location

medicare part d
National contact — confirm product and location

Mailing address

Not researched for this route

Humana Clinical Pharmacy Review (Part D PA, step therapy, exceptions): phone 800-555-CLIN (2546) M-F 8-8 ET; fax 877-486-2621. Also pharmacy appeals fax.

View source ↗ · Source checked 2026-10-21

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax appeals

Medicare Part D prescription-drug redetermination — form submission

Official page read
Phone

No phone listed for this route

Fax

877-556-7005

Completed Request for Redetermination of Medicare Prescription Drug Denial and supporting material.

Published hours

Not published in this record

Product, plan and location

medicare part d
National contact — confirm product and location

Mailing address
Humana Grievances and Appeals, P.O. Box 14165, Lexington, KY 40512-4165

Medicare prescription-drug redetermination form and supporting information.

This is the Part D form-specific destination. The current landing page and form publish different expedited telephone numbers; no expedited phone is assigned here. The form has no printed revision date established in this review.

View source ↗ · Source checked 2026-10-22 · humana partd redetermination ↗

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provider services

Humana Healthy Horizons in Kentucky

Official page read
Phone800-444-9137Published hours

Not published in this record

Product, plan and location

medicaid
Kentucky

Mailing address

Not researched for this route

Listed under Managed Care Organizations on KY CHFS Medicaid Contacts page; page is provider-oriented but does not say provider vs member.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Humana Healthy Horizons in Louisiana - claims

Official page read
Phone800-448-3810Published email

lamedicaidproviderrelations@humana.com

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

LDH bulletin: contact for MCO claims issues.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Humana LA pharmacy desk (Humana Pharmacy Solutions)

Official page read
Phone833-252-1677Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Humana Healthy Horizons in Oklahoma

Official page read
Phone855-223-9868Published hours

Mon-Fri 8-5 CT

Product, plan and location

medicaid
Oklahoma

Mailing address

Not researched for this route

Humana OK town hall deck lists this number for providers wanting to join the network; OHCA SoonerSelect guide also lists 855-223-9868 for Humana.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Humana Healthy Horizons South Carolina business office / member services / prior authorization

Official page read
Phone866-432-0001Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

SCDHHS lists (866) 432-0001 for business office, member services and prior authorization.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Humana Healthy Horizons in Virginia

Official page read
Phone844-881-4482Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

DMAS lists MCO contact for post-enrollment inquiries; not necessarily provider services desk.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Humana Medication Intake Team (Part B provider-administered drugs)

Official page read
Phone866-461-7273Fax

888-447-3430

Published hours

M-F 8 a.m.-6 p.m. ET

Product, plan and location

medicare advantage
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Humana Healthy Horizons South Carolina pharmacy

Official page read
Phone800-865-8715Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Humana Healthy Horizons South Carolina provider enrollment/credentialing

Official page read
Phone800-626-2741Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Medical paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601

Medical claims

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

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claims

Dental paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
HumanaDental Claims P.O. Box 14611 Lexington, KY 40512-4611

Dental claims

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

Report an update

claims

Encounter submissions by mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana Encounters P.O. Box 14605 Lexington, KY 40512-4605

Encounters

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

Report an update

claims

Overpayment returns by mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana P.O. Box 931655 Atlanta, GA 31193-1655

Overpayment returns only

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

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