DialClerk Directory

Humana

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy prior auth

Clinical Pharmacy Review (800-555-CLIN)

Official page read
Phone800-555-2546Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

medicare advantage · commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Part D exception requests (Clinical Pharmacy Review)

Official page read
Phone800-555-2546Fax

877-486-2621

Published hours

Not published in this record

Product, plan and location

medicare part d
National contact — confirm product and location

Mailing address

Not researched for this route

Humana Clinical Pharmacy Review (Part D PA, step therapy, exceptions): phone 800-555-CLIN (2546) M-F 8-8 ET; fax 877-486-2621. Also pharmacy appeals fax.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Humana LA pharmacy desk (Humana Pharmacy Solutions)

Official page read
Phone833-252-1677Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Humana Healthy Horizons South Carolina pharmacy

Official page read
Phone800-865-8715Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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