DialClerk Directory

Humana

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Claims inquiries (same line as eligibility)

Official page read
Phone800-448-6262Published hours

Mon-Fri 8am-8pm ET

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Humana Healthy Horizons in Louisiana - claims

Official page read
Phone800-448-3810Published email

lamedicaidproviderrelations@humana.com

Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

LDH bulletin: contact for MCO claims issues.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Medical paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601

Medical claims

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

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claims

Dental paper claims

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

dental
National contact — confirm product and location

Mailing address
HumanaDental Claims P.O. Box 14611 Lexington, KY 40512-4611

Dental claims

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

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claims

Encounter submissions by mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana Encounters P.O. Box 14605 Lexington, KY 40512-4605

Encounters

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

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claims

Overpayment returns by mail

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Humana P.O. Box 931655 Atlanta, GA 31193-1655

Overpayment returns only

The member ID card address takes precedence. Humana also supports electronic submission.

View source ↗ · Source checked 2026-10-22

Report an update

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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