DialClerk Directory

Humana

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Medical and behavioral health prior authorization / notification

Official page read
Phone800-523-0023Published hours

24 hours

Product, plan and location

commercial · medicare advantage
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Physician-administered drugs billed as medical claim

Official page read
Phone866-461-7273Published hours

Mon-Fri 8am-6pm ET

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Humana Healthy Horizons South Carolina business office / member services / prior authorization

Official page read
Phone866-432-0001Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

SCDHHS lists (866) 432-0001 for business office, member services and prior authorization.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Humana Medication Intake Team (Part B provider-administered drugs)

Official page read
Phone866-461-7273Fax

888-447-3430

Published hours

M-F 8 a.m.-6 p.m. ET

Product, plan and location

medicare advantage
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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