iCare (Independent Care Health Plan)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

iCare (WI) prior authorization and referrals (outpatient)

Official page read
Phone414-299-5539Fax

414-231-1026

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Wisconsin

Mailing address

Not researched for this route

Outpatient PA fax 414-231-1026; toll free 1-855-839-1032. Standard requests processed within 7 calendar days. Forms at icarehealthplan.org/Prior-Authorization.htm. Source: iCare Provider Reference Manual (revised 7/2026). iCare (Independent Care Health Plan, Milwaukee) is a wholly-owned subsidiary of Humana; plans include iCare Medicare (D-SNP), BadgerCare Plus, Medicaid SSI and Family Care Partnership.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

iCare (WI) inpatient admission notification, inpatient and sub-acute PA

Official page read
Phone414-225-4760Fax

414-231-1075

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Wisconsin

Mailing address

Not researched for this route

Hospitals notify within 24 hours (or next business day) of admission; SNF/IRF/LTACH admissions require PA before admission. Source: iCare Provider Reference Manual (revised 7/2026). iCare (Independent Care Health Plan, Milwaukee) is a wholly-owned subsidiary of Humana; plans include iCare Medicare (D-SNP), BadgerCare Plus, Medicaid SSI and Family Care Partnership.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice