Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

iCare (WI) paper claims and reopenings address

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Phone

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Published hours

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Product, plan and location

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Wisconsin

Mailing address

Independent Health Care Plan (ICHP) PO Box 280 Glen Burnie MD 21060-0280

iCare Medicare and Medicaid paper claims, corrected claims (ATTN: Operations Department) and review/reopen requests

EDI payer ID 11695 (free submission via SSI Claimsnet when iCare is selected). Timely filing 120 days from date of service; corrected claims within 60 days of the original EOP. Source: iCare Provider Reference Manual (revised 7/2026). iCare (Independent Care Health Plan, Milwaukee) is a wholly-owned subsidiary of Humana; plans include iCare Medicare (D-SNP), BadgerCare Plus, Medicaid SSI and Family Care Partnership.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

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