iCare (Independent Care Health Plan)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

iCare (WI) provider claim reconsideration / appeal address

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Phone

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Published hours

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Product, plan and location

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Wisconsin

Mailing address
Independent Care Health Plan Appeal Department 1555 N. RiverCenter Dr., Suite 206 Milwaukee, WI 53212

Written provider reconsideration/appeal requests

Appeals in writing within 60 calendar days (65 for non-contracted providers) of the payment/denial or reconsideration decision; iCare responds within 45 days. Source: iCare Provider Reference Manual (revised 7/2026). iCare (Independent Care Health Plan, Milwaukee) is a wholly-owned subsidiary of Humana; plans include iCare Medicare (D-SNP), BadgerCare Plus, Medicaid SSI and Family Care Partnership.

View source ↗ · Source checked 2026-10-25

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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