Madison Regional Health System

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Medical Records Department — release requests

Official page read
Phone605-256-6551Fax

605-256-6469

Published hours

Monday-Friday, 7:30 a.m.-5 p.m.

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address
Madison Regional Health System, Medical Records Department, 323 SW 10th Street, Madison, SD 57042

Published mailing address for signed release-of-information requests; department added as the stated destination.

Menu guidance in the source record

Ask for the Medical Records Department.

Menus can change. No live call verification is claimed.

Signed authorization is required. Main number is routed by asking for Medical Records; no direct number or turnaround promise is inferred.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Hospital — main contact and current location

Official page read
Phone605-256-6551

Published hospital Main Number.

Fax

605-256-6469

General fax printed in homepage Contact Us block; records requests have separate explicit instructions in the Patient Guide.

Published email

Info@madisonhospital.com

Published general administrative contact email; records, referrals, billing-document submission and secure PHI intake are not established for this mailbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

Physical address
323 SW 10th Street Madison, SD 57042

Current official Contact page Location address. Mailing for payments and signed records requests is separately established in existing department records.

The official Contact page labels this Main Number and this location. The homepage separately publishes the general fax and administrative email. The same fax is explicitly used for records requests in the Patient Guide, but that does not make every submission appropriate. Clinic, urgent-care and emergency service hours on the homepage are not asserted as main-phone staffing hours.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Rehab Services — direct contact

Official page read
Phone605-256-8915

Published Rehab Services contact.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

Current official Important Phone Numbers list labels this Rehab Services. No fax, hours or provider-order submission method is published in that contact block.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Home Care — direct contact

Official page read
Phone605-256-8590

Published Home Care contact.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address

Not researched for this route

Current official Important Phone Numbers list labels this Home Care. It does not establish a universal home-care referral fax, service area or eligibility.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Privacy Officer — privacy questions and rights guidance

Official page read
Phone605-256-6551

Contact the hospital Privacy Officer through the published main phone; confirm the specific rights-request workflow.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
South Dakota

Mailing address
Madison Regional Health Privacy Officer 323 SW 10th Street Madison, SD 57042

Contact address listed for privacy matters and written requests described in the Patient Guide; not a general patient-record referral/clinical submission destination.

The Patient Guide privacy section identifies Madison Regional Health Privacy Officer at the main phone and 323 SW 10th Street address. It requires certain rights requests in writing; this phone is for questions/guidance and is not blanket authorization for records disclosure or email submission.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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