commercial National contact — confirm product and location
Mailing addressMeritain Health
P.O. Box 853921
Richardson, TX 75085-3921
Transition of care request forms
For the HealthCare Transition of Care Request Form (continued coverage with an out-of-network treating provider). Questions: call the Member Services number on the ID card. Not for claims or precert.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find other published document channels. Confirm the department and purpose before sending any records.
Have ready in your secure workspace
Recipient department and exact document request
Required release or authorization
Secure return contact and existing request reference
Questions to resolve
Is this the correct destination for this document type?
Is there a secure portal or required form?
How is receipt confirmed?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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