Michigan Medicaid (MDHHS / CHAMPS)

Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Program Review Division prior authorization (FFS Medicaid and CSHCS)

Official page read
Phone800-622-0276Fax

517-335-0075

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
MDHHS Program Review Division PO Box 30170 Lansing, MI 48909

Confirm purpose before mailing

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). Fee-for-service PA for all services except hospital, specified DME, pharmacy and NEMT; also dental PA. Health plan enrollees: contact the Medicaid Health Plan.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

PACER telephonic prior authorization (inpatient admissions, specified DME, LTACH, rehab)

Official page read
Phone844-722-3764Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). 844-PACERMI. Telephonic PA for Medicaid/CSHCS med-surg inpatient admissions, acute-to-LTACH, freestanding rehab, ventilator-dependent units and specified DME/medical supplies.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Prior authorization fax — NEMT, private duty nursing, NF complex care, dental change requests

Official page read
Phone

No phone listed for this route

Fax

517-241-7813

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). Program Review Division fax for FFS NEMT, FFS private duty nursing and NF complex care PA, and dental PA change requests.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

  • Ordering and rendering provider details
  • Service codes, requested dates and units
  • Existing authorization or submission reference

Questions to resolve

  • Is this the correct reviewer for this service and product?
  • Which documents are missing, and where should they be sent?
  • What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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