DialClerk Directory

Michigan Medicaid (MDHHS / CHAMPS)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Paper claim submission (CMS-1500, UB-04, ADA)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
MDHHS PO Box 30043 Lansing, MI 48909

Paper medical, institutional and dental claims

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). No other paper claim formats accepted.

View source ↗ · Source checked 2026-10-25

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claims

Pharmacy paper claim submission (Prime Therapeutics)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
Prime Therapeutics State Government Solutions, LLC Michigan Paper Claims Processing Unit PO Box C-85042 Richmond, VA 23261-5042

Paper pharmacy claims

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026).

View source ↗ · Source checked 2026-10-25

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claims

Third Party Liability (coordination of benefits)

Official page read
Phone

No phone listed for this route

Fax

517-346-9817

Published email

TPL_Health@michigan.gov

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
MDHHS/TPL PO Box 30479 Lansing, MI 48909-7979

Confirm purpose before mailing

Menu guidance in the source record

800-292-2550 option 4

Menus can change. No live call verification is claimed.

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). Coordination of benefits issues. Phone: Provider Inquiry 800-292-2550 option 4.

View source ↗ · Source checked 2026-10-25

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Help the next office

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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