Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Support (CHAMPS)

Official page read

Phone800-292-2550Published email

Providersupport@Michigan.gov

Published hours

Mon-Fri 8am-5pm

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

Atypical providers: 800-979-4662.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Atypical providers (Home Help, Adult Foster Care, non-emergency transportation)

Official page read

Phone800-979-4662Published hours

M-F 8 am to 5 pm EST

Product, plan and location

medicaid
Michigan

Mailing address

MDHHS/Provider Inquiry PO Box 30731 Lansing, MI 48909-8231

Confirm purpose before mailing

Source: Medicaid Provider Manual Directory Appendix (version October 1, 2026). Questions on approved authorizations and payment for Home Help/AFC/NEMT and personal care claims.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.