DialClerk Directory

Mississippi Division of Medicaid (Gainwell)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Gainwell — all paper claims mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Mississippi

Mailing address
All Claims PO Box 23076 Jackson, MS 39225

Paper claim submission

Fee-for-service paper claims to the Mississippi Medicaid fiscal agent (Gainwell). Adjustments/voids use a separate PO Box.

View source ↗ · Source checked 2026-10-25

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claims

Gainwell — claim adjustments and voids mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Mississippi

Mailing address
Adjustments/Voids PO Box 23077 Jackson, MS 39225

Claim adjustment and void requests

Paper adjustment/void requests for fee-for-service claims.

View source ↗ · Source checked 2026-10-25

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claims

Gainwell — financial unit mailing address and email

Official page read
Phone

No phone listed for this route

Published email

ms_financial@gainwelltechnologies.com

Published hours

Not published in this record

Product, plan and location

medicaid
Mississippi

Mailing address
Financial PO BOX 6014 Ridgeland, MS 39158

Financial correspondence (refunds, payments)

Financial inquiries such as refunds and payment questions.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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