DialClerk Directory

Labs and imaging

Myriad Genetics

Phone, published email, fax, addresses and the next step for your office.

15 contact routesNo directory research calls placed

lab client services

Oncology and hereditary cancer support

Official page read
Phone800-469-7423Fax

801-584-3615

Published email

cscomments@myriad.com

Oncology and hereditary-cancer general support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
322 North 2200 West Salt Lake City, UT 84116

Published department office address; not established here as a specimen, payment or records-mailing destination.

Current official contact page designates these as Oncology and Hereditary Cancer general-support contacts. Clinical questions use the separately listed extension 3850 and helpmed mailbox; Prolaris general support has its own number.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Women's health (Foresight, Prequel) support

Official page read
Phone888-268-6795Fax

608-541-2450

Published email

prenatalsupport@myriad.com

Foresight and Prequel general support for patients and healthcare providers

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
233 East Grand Ave South San Francisco, CA 94080

Published department office address; not established here as a specimen, payment or records-mailing destination.

Current Reproductive Health section lists this phone, fax and email for Foresight Carrier Screen and Prequel Prenatal Screen general support for both patients and healthcare providers. Clinical questions have a separate mailbox and menu instructions.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

GeneSight clinical support

Official page read
Phone855-891-9415Published email

medinfo@genesight.com

GeneSight medical information and clinical questions

Published hours

Monday–Friday 8 a.m.–6 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
6960 Cintas Blvd Mason, OH 45040

Published department office address; not established here as a specimen, payment or records-mailing destination.

GeneSight medical-information / clinical-support contact. The public provider portal publishes these hours separately from customer service. This administrative listing does not supply clinical advice.

View source ↗ · Source checked 2026-10-22 · genesight contact ↗ · myriad contact ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Oncology, MyRisk and Prolaris — clinical support

Official page read
Phone800-469-7423Published email

helpmed@myriad.com

Oncology, MyRisk hereditary-cancer and Prolaris clinical support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 3850

Menus can change. No live call verification is claimed.

Shared clinical-support route explicitly listed under Oncology/MyRisk and Urology/Prolaris. The separate general-support routes have different mailboxes and, for Prolaris, a different number. No dedicated clinical-support fax or hours are specified in these subsections.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Foresight and Prequel — provider clinical questions

Official page read
Phone888-268-6795Published email

clinicalquestions@myriad.com

Foresight and Prequel clinical questions from healthcare providers

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 4 for Provider; option 3 to speak with a Genetic Counselor for clinical inquiries

Menus can change. No live call verification is claimed.

Menu instructions are source-published, not live-call verified. The general-support fax is not assigned to this clinical department.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

GeneSight — general customer service

Official page read
Phone866-757-9204Fax

888-894-4344

Published email

info@genesight.com

GeneSight general customer service

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
6960 Cintas Blvd Mason, OH 45040

Published department office address; not established here as a specimen, payment or records-mailing destination.

General customer service is separate from medical information at 855-891-9415. Myriad’s contact page publishes info@genesight.com; the provider sign-in support panel uses support@genesight.com, retained as a separate portal-support route.

View source ↗ · Source checked 2026-10-22 · genesight contact ↗ · genesight provider portal ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

myGeneSight — registered provider portal support

Official page read
Phone866-757-9204Fax

888-894-4344

Published email

support@genesight.com

myGeneSight registered healthcare-provider portal and sign-in support

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The public portal is for registered healthcare providers and is branded Myriad Genetics / Assurex Health, Inc., doing business as Myriad Neuroscience. This is not an assertion of a separate current laboratory company or a patient-results portal.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Urology and Prolaris — general support

Official page read
Phone855-469-7765Fax

801-883-3256

Published email

prolariscs@myriad.com

Urology and Prolaris general support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
322 North 2200 West Salt Lake City, UT 84116

Published department office address; not established here as a specimen, payment or records-mailing destination.

Current Urology section supplies these general-support contacts. Prolaris clinical questions are routed separately to extension 3850 and helpmed@myriad.com.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing and payment-plan questions

Official page read
Phone844-697-4239Published email

billinghelp@myriad.com

Billing questions and information about payment plans and financial assistance

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The billing page says not to email sensitive financial documents such as tax returns; use the financial-assistance page’s secure upload instructions. No billing fax or payment mailing address is verified here.

View source ↗ · Source checked 2026-10-22 · myriad assistance ↗ · myriad contact ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Myriad Financial Assistance Program — questions and secure application

Official page read
Phone844-697-4239Published email

billinghelp@myriad.com

Questions about financial-assistance options, not submission of tax returns

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Apply through the current financial-assistance page and use its secure document-upload process. Eligibility depends on the test, insurance and financial circumstances; the listing does not determine eligibility. A paper form still linked from Resources has PDF creation metadata from 2022 and an older address; its historical cost tiers and mailing details are not promoted as current policy.

View source ↗ · Source checked 2026-10-22 · myriad assistance ↗ · myriad resources ↗ · myriad mfap pdf ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Medical records — request support

Official page read
Phone800-469-7423Fax

801-581-9996

Published email

mymedicalrecords@myriad.com

Medical-record request support

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Use the current patient-record request process and its identity/authorization requirements. This records fax is different from oncology general support and reproductive-health support.

View source ↗ · Source checked 2026-10-22 · myriad records ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

lab client services

Corporate laboratory and support center

Official page read
Phone801-584-3600Fax

801-584-3640

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
322 North 2200 West Salt Lake City, UT 84116

Published department office address; not established here as a specimen, payment or records-mailing destination.

Corporate phone and fax published for the Myriad Genetics laboratory and support center. The page lists customer-service hours 8 a.m.–8 p.m. EST Monday–Friday in this area, but no corporate-specific hours are assigned here.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Privacy Office

Official page read
Phone385-449-9198Published email

privacy@myriad.com

Privacy Office questions or concerns

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Privacy Office administrative route; not a general customer-service or test-results mailbox.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

Compliance hotline

Official page read
Phone800-461-9330Published email

Compliance@myriad.com

Compliance and ethics concerns

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Compliance and ethics route; not billing, test support or clinical consultation.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Foresight and Prequel — billing and affordability questions

Official page read
Phone888-268-6795Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Choose the Billing option for invoice or payment-plan questions

Menus can change. No live call verification is claimed.

The current FAQ directs invoice, payment-plan and affordability questions to this number. Its payment instructions contain two different postal addresses; no payment mailing address is selected. Use the current invoice and confirm payment instructions with the billing team.

View source ↗ · Source checked 2026-10-22 · myriad billing ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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