Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address322 North 2200 West
Salt Lake City, UT 84116
Published department office address; not established here as a specimen, payment or records-mailing destination.
Current official contact page designates these as Oncology and Hereditary Cancer general-support contacts. Clinical questions use the separately listed extension 3850 and helpmed mailbox; Prolaris general support has its own number.
Foresight and Prequel general support for patients and healthcare providers
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address233 East Grand Ave
South San Francisco, CA 94080
Published department office address; not established here as a specimen, payment or records-mailing destination.
Current Reproductive Health section lists this phone, fax and email for Foresight Carrier Screen and Prequel Prenatal Screen general support for both patients and healthcare providers. Clinical questions have a separate mailbox and menu instructions.
GeneSight medical information and clinical questions
Published hours
Monday–Friday 8 a.m.–6 p.m. Eastern
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address6960 Cintas Blvd
Mason, OH 45040
Published department office address; not established here as a specimen, payment or records-mailing destination.
GeneSight medical-information / clinical-support contact. The public provider portal publishes these hours separately from customer service. This administrative listing does not supply clinical advice.
Oncology, MyRisk hereditary-cancer and Prolaris clinical support
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Menu guidance in the source record
Extension 3850
Menus can change. No live call verification is claimed.
Shared clinical-support route explicitly listed under Oncology/MyRisk and Urology/Prolaris. The separate general-support routes have different mailboxes and, for Prolaris, a different number. No dedicated clinical-support fax or hours are specified in these subsections.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address6960 Cintas Blvd
Mason, OH 45040
Published department office address; not established here as a specimen, payment or records-mailing destination.
General customer service is separate from medical information at 855-891-9415. Myriad’s contact page publishes info@genesight.com; the provider sign-in support panel uses support@genesight.com, retained as a separate portal-support route.
myGeneSight registered healthcare-provider portal and sign-in support
Published hours
Monday–Friday 8 a.m.–8 p.m. Eastern
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The public portal is for registered healthcare providers and is branded Myriad Genetics / Assurex Health, Inc., doing business as Myriad Neuroscience. This is not an assertion of a separate current laboratory company or a patient-results portal.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address322 North 2200 West
Salt Lake City, UT 84116
Published department office address; not established here as a specimen, payment or records-mailing destination.
Current Urology section supplies these general-support contacts. Prolaris clinical questions are routed separately to extension 3850 and helpmed@myriad.com.
Billing questions and information about payment plans and financial assistance
Published hours
Monday–Friday 8 a.m.–8 p.m. Eastern
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
The billing page says not to email sensitive financial documents such as tax returns; use the financial-assistance page’s secure upload instructions. No billing fax or payment mailing address is verified here.
Questions about financial-assistance options, not submission of tax returns
Published hours
Monday–Friday 8 a.m.–8 p.m. Eastern
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Apply through the current financial-assistance page and use its secure document-upload process. Eligibility depends on the test, insurance and financial circumstances; the listing does not determine eligibility. A paper form still linked from Resources has PDF creation metadata from 2022 and an older address; its historical cost tiers and mailing details are not promoted as current policy.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Use the current patient-record request process and its identity/authorization requirements. This records fax is different from oncology general support and reproductive-health support.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Physical address322 North 2200 West
Salt Lake City, UT 84116
Published department office address; not established here as a specimen, payment or records-mailing destination.
Corporate phone and fax published for the Myriad Genetics laboratory and support center. The page lists customer-service hours 8 a.m.–8 p.m. EST Monday–Friday in this area, but no corporate-specific hours are assigned here.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Menu guidance in the source record
Choose the Billing option for invoice or payment-plan questions
Menus can change. No live call verification is claimed.
The current FAQ directs invoice, payment-plan and affordability questions to this number. Its payment instructions contain two different postal addresses; no payment mailing address is selected. Use the current invoice and confirm payment instructions with the billing team.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Call preparation · editorial guide
Make the call count.
Find laboratory and diagnostic-test contacts for orders, kits, results, billing and support. Confirm the performing lab and test before sending documents or specimens.
Have ready in your secure workspace
Lab and test name from the order or bill
Ordering practice and existing order reference
The specific administrative question
Questions to resolve
Is this the performing laboratory and correct support team?
What secure channel handles this order, result or billing question?
Are there test-specific submission or specimen instructions?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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