Myriad Genetics

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient billing and payment-plan questions

Official page read
Phone844-697-4239Published email

billinghelp@myriad.com

Billing questions and information about payment plans and financial assistance

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The billing page says not to email sensitive financial documents such as tax returns; use the financial-assistance page’s secure upload instructions. No billing fax or payment mailing address is verified here.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Myriad Financial Assistance Program — questions and secure application

Official page read
Phone844-697-4239Published email

billinghelp@myriad.com

Questions about financial-assistance options, not submission of tax returns

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Apply through the current financial-assistance page and use its secure document-upload process. Eligibility depends on the test, insurance and financial circumstances; the listing does not determine eligibility. A paper form still linked from Resources has PDF creation metadata from 2022 and an older address; its historical cost tiers and mailing details are not promoted as current policy.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Foresight and Prequel — billing and affordability questions

Official page read
Phone888-268-6795Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Choose the Billing option for invoice or payment-plan questions

Menus can change. No live call verification is claimed.

The current FAQ directs invoice, payment-plan and affordability questions to this number. Its payment instructions contain two different postal addresses; no payment mailing address is selected. Use the current invoice and confirm payment instructions with the billing team.

View source ↗ · Source checked 2026-10-22 · myriad billing ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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