Medicare and Medicaid

Noridian Healthcare Solutions (DME MAC JA/JD)

Phone, published email, fax, addresses and the next step for your office.

26 contact routesNo directory research calls placed

provider services

JD DME contact (supplier customer service)

Official page read
Phone877-320-0390Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

Number shown in site header of JD DME contact page.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

JA DME supplier contact center

Official page read
Phone866-419-9458

DME Jurisdiction A supplier assistance; shared entry number also routes to telephone reopenings and portal user security.

Published hours

Supplier contact center: Monday-Friday, 8 a.m.-5 p.m. Eastern.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Current IVR guide: Provider Contact Center 1; Phone Reopenings 2; User Security 3. During business hours say operator or press 0 if self-service cannot resolve the inquiry.

Menus can change. No live call verification is claimed.

TTY relay 711. General IVR is available 24/7; claim-specific inquiries have separate hours. The May 2026 IVR guide says eligibility is no longer offered through IVR. Published training and holiday closures can apply.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

CEDI (DME EDI gateway, Wellpoint Federal)

Official page read
Phone866-311-9184Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

National Provider Enrollment (NPE, Palmetto GBA)

Official page read
Phone866-238-9652Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

DME supplier enrollment (NPE East/West).

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Qualified Independent Contractor (QIC) Maximus - DME

Official page read
Phone585-358-3200Fax

585-869-3314

Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

Level 2 DME reconsideration; fax per same page. A search summary quoted 585-348-3200 elsewhere; this page says 358-3200.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

JA DME portal User Security — passwords and account settings

Official page read
Phone866-419-9458

Shared supplier entry line; portal passwords, registration and account settings.

Published hours

Monday-Friday, 9 a.m.-5:30 p.m. Eastern.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Current IVR guide: User Security, option 3.

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-07-31 · Current menu guide ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

JA DME telephone reopenings

Official page read
Phone866-419-9458

Shared supplier entry line; telephone reopenings for eligible corrections.

Published hours

Monday-Friday, 8 a.m.-5 p.m. Eastern.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Current IVR guide: Phone Reopenings, option 2.

Menus can change. No live call verification is claimed.

Use the current reopening instructions to determine whether the correction belongs in portal self-service, telephone reopening, written reopening or an appeal.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-07-31 · Current menu guide ↗ · Reopening channel requirements ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

JA DME automated claim-specific IVR inquiries

Official page read
Phone866-419-9458

Automated self-service, not staffed customer-service hours.

Published hours

Claim-specific IVR: Monday-Friday, 7 a.m.-9 p.m. Eastern; Saturday, 7 a.m.-4 p.m. Eastern. General IVR inquiries: 24/7.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Provider Contact Center 1, then Claim Status 1. Say Main Menu to return to the main menu.

Menus can change. No live call verification is claimed.

Eligibility is no longer offered through this IVR. Have the provider identifiers and claim information required by the official instructions available privately.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-05-13

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

JA DME — Adjudication — ADR documents

Official page read
Phone

No phone listed for this route

Fax

701-277-7880

Adjudication — ADR documents for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax other

JA DME — ASCA waiver requests

Official page read
Phone

No phone listed for this route

Fax

701-277-7882

ASCA waiver requests for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: ASCA, PO Box 6780, Fargo, ND 58108-6780

ASCA waiver requests by USPS.

Physical address
Noridian JA DME, Attn: ASCA, 4510 13th Ave S, PO Box 6780, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Department mailing directory ↗

Report an update

fax appeals

JA DME — Appeals — reopenings and redeterminations

Official page read
Phone

No phone listed for this route

Fax

701-277-2425

Appeals — reopenings and redeterminations for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax other

JA DME — Congressional inquiries

Official page read
Phone

No phone listed for this route

Fax

701-277-7884

Congressional inquiries for DME Jurisdiction A.

Published email

DMEACongressional.FOIA@noridian.com

Congressional inquiries only; do not include confidential information in email.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: Congressional, PO Box 6780, Fargo, ND 58108-6780

Congressional inquiries by USPS.

Physical address
Noridian JA DME, Attn: Congressional, 4510 13th Ave S, PO Box 6780, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Purpose-specific email directory ↗ · Department mailing directory ↗

Report an update

fax other

JA DME — Freedom of Information Act requests

Official page read
Phone

No phone listed for this route

Fax

701-277-7884

Freedom of Information Act requests for DME Jurisdiction A.

Published email

DMEACongressional.FOIA@noridian.com

Freedom of Information Act requests only; do not include confidential information in email.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: FOIA, PO Box 6780, Fargo, ND 58108-6780

Freedom of Information Act requests by USPS.

Physical address
Noridian JA DME, Attn: FOIA, 4510 13th Ave S, PO Box 6780, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Purpose-specific email directory ↗ · Department mailing directory ↗

Report an update

fax other

JA DME — New Local Coverage Determination requests

Official page read
Phone

No phone listed for this route

Fax

701-715-9553

New Local Coverage Determination requests for DME Jurisdiction A.

Published email

DMERecon@noridian.com

New Local Coverage Determination requests only; do not include confidential information in email.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: New LCD Request, PO Box 6727, Fargo, ND 58108-6727

New Local Coverage Determination requests by USPS.

Physical address
Noridian JA DME, Attn: New LCD Request, 4510 13th Ave S, PO Box 6727, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Purpose-specific email directory ↗ · Department mailing directory ↗

Report an update

fax other

JA DME — LCD reconsideration requests

Official page read
Phone

No phone listed for this route

Fax

701-715-9553

LCD reconsideration requests for DME Jurisdiction A.

Published email

DMERecon@noridian.com

LCD reconsideration requests only; do not include confidential information in email.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: DME LCD Reconsiderations, PO Box 6727, Fargo, ND 58108-6727

LCD reconsideration requests by USPS.

Physical address
Noridian JA DME, Attn: DME LCD Reconsiderations, 4510 13th Ave S, PO Box 6727, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Purpose-specific email directory ↗ · Department mailing directory ↗

Report an update

fax prior auth

JA DME — Medical Review — ADMC requests

Official page read
Phone

No phone listed for this route

Fax

701-277-7890

Medical Review — ADMC requests for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax other

JA DME — Medical Review — medical documentation

Official page read
Phone

No phone listed for this route

Fax

701-277-2426

Medical Review — medical documentation for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax prior auth

JA DME — Medical Review — prior authorization requests

Official page read
Phone

No phone listed for this route

Fax

701-277-7891

Medical Review — prior authorization requests for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: DME MR-PAR, PO Box 6780, Fargo, ND 58108-6780

Medical Review — prior authorization requests by USPS.

Physical address
Noridian JA DME, Attn: DME MR-PAR, 4510 13th Ave S, PO Box 6780, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Department mailing directory ↗

Report an update

fax claims

JA DME — Medicare Secondary Payer inquiries and refunds

Official page read
Phone

No phone listed for this route

Fax

701-277-7892

Medicare Secondary Payer inquiries and refunds for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax other

JA DME — Provider Outreach and Education

Official page read
Phone

No phone listed for this route

Fax

701-433-5957

Provider Outreach and Education for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address
Noridian JA DME, Attn: DME Education, PO Box 6780, Fargo, ND 58108-6780

Provider Outreach and Education by USPS.

Physical address
Noridian JA DME, Attn: DME Education, 4510 13th Ave S, PO Box 6780, Fargo, ND 58103

Certified/courier mailing destination; not an invitation to visit.

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Department mailing directory ↗

Report an update

fax claims

JA DME — Recoupment — immediate offsets

Official page read
Phone

No phone listed for this route

Fax

701-277-2427

Recoupment — immediate offsets for DME Jurisdiction A.

Published email

dmemsprecoupment@noridian.com

Recoupment — immediate offsets only; do not include confidential information in email.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09 · Purpose-specific email directory ↗ · Department mailing directory ↗

Report an update

fax claims

JA DME — Recovery Auditor offsets

Official page read
Phone

No phone listed for this route

Fax

701-277-7896

Recovery Auditor offsets for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax claims

JA DME — Recoupment — refunds and extended repayment schedule

Official page read
Phone

No phone listed for this route

Fax

701-277-2427

Recoupment — refunds and extended repayment schedule for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

fax appeals

JA DME — Recovery Auditor redeterminations

Official page read
Phone

No phone listed for this route

Fax

701-277-2425

Recovery Auditor redeterminations for DME Jurisdiction A.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Use the correct department on the cover sheet. The official page requests one complete transmission per claim, inquiry or response; a shared fax does not merge department purposes.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-12-09

Report an update

email other

JA DME — CERT inquiries

Official page read
Phone

No phone listed for this route

Published email

jadmecert@noridian.com

CERT inquiries only; do not email confidential information.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

The official email directory identifies this limited purpose. General supplier questions use the published contact form or supplier contact center.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-08-11

Report an update

email other

JA DME — Medical Director informal call requests

Official page read
Phone

No phone listed for this route

Published email

DMERecon@noridian.com

Medical Director informal call requests only; do not email confidential information.

Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

The official email directory identifies this limited purpose. General supplier questions use the published contact form or supplier contact center.

View source ↗ · Source checked 2026-10-22 · Source updated 2026-08-11

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice