Noridian Healthcare Solutions (DME MAC JA/JD)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

JD DME contact (supplier customer service)

Official page read

Phone877-320-0390Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

Number shown in site header of JD DME contact page.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

JA DME supplier contact center

Official page read

Phone866-419-9458

DME Jurisdiction A supplier assistance; shared entry number also routes to telephone reopenings and portal user security.

Published hours

Supplier contact center: Monday-Friday, 8 a.m.-5 p.m. Eastern.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Current IVR guide: Provider Contact Center 1; Phone Reopenings 2; User Security 3. During business hours say operator or press 0 if self-service cannot resolve the inquiry.

Menus can change. No live call verification is claimed.

TTY relay 711. General IVR is available 24/7; claim-specific inquiries have separate hours. The May 2026 IVR guide says eligibility is no longer offered through IVR. Published training and holiday closures can apply.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-07-31 · Current IVR menu and service availability ↗ · Current JA contact index ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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