Noridian Healthcare Solutions (DME MAC JA/JD)

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

edi clearinghouse support

CEDI (DME EDI gateway, Wellpoint Federal)

Official page read

Phone866-311-9184Published hours

Not published in this record

Product, plan and location

medicare
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

JA DME portal User Security — passwords and account settings

Official page read

Phone866-419-9458

Shared supplier entry line; portal passwords, registration and account settings.

Published hours

Monday-Friday, 9 a.m.-5:30 p.m. Eastern.

Product, plan and location

medicare
Connecticut · Delaware · Massachusetts · Maine · Maryland · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont · District of Columbia

Mailing address

Not researched for this route

Menu guidance in the source record

Current IVR guide: User Security, option 3.

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-07-31 · Current menu guide ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

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Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

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Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

Portal name or transaction type
Error code and timestamp without patient data
Account administrator and transaction trace reference

Questions to resolve

Is this a portal permission, clearinghouse or payer issue?
What trace identifier is needed through the secure support channel?
How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.