Optum Behavioral Health (Provider Express)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Dedicated Massachusetts Provider Service Line

Official page read
Phone866-860-7308Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Page lists this as the dedicated Massachusetts provider service line for Optum Behavioral Health.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community & State provider services (Rhode Island Medicaid inquiries, listed by Optum)

Official page read
Phone855-766-0344Published hours

Not published in this record

Product, plan and location

medicaid
Rhode Island

Mailing address

Not researched for this route

Page: for UHC Community & State Rhode Island Medicaid inquiries call this number and keep the reference number; general Optum BH provider relations use 877-614-0484. Not an Optum BH line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Emotional Wellbeing Solutions (EAP) — Optum contact for EAP referrals

Official page read
Phone866-248-4094Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page: contact for information about Optum Emotional Wellbeing Solutions (EAP). To add an EAP specialty to a provider profile, call the Provider Service Line 877-614-0484 and attest.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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