OptumRx

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Current Nevada Medicaid pharmacy resources

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Nevada

Mailing address

Not researched for this route

Use the current Nevada Medicaid pharmacy resources and member-plan instructions. The government pharmacy archive directs current information to Prime Therapeutics State Government Solutions. Nevada Medicaid Fee-for-Service transitioned to Magellan Medicaid Administration effective July 1, 2022; current Prime Nevada documents publish the supported PA route separately. The accessible FA-59 Optum form is dated May 11, 2017 and lists historical 855-455-3311 / 855-455-3303; these values are withheld from current routing. This does not establish disconnection and is not based on Optum’s general fax-retirement notice. Do not apply FFS routing to managed-care pharmacy benefits without checking the plan.

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Call preparation · editorial guide

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Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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