Palmetto GBA (MAC JJ/JM)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

fax appeals

JJ Part B appeals (redeterminations) (AL, GA, TN)

Official page read
Phone

No phone listed for this route

Fax

803-870-0139

Published hours

Not published in this record

Product, plan and location

medicare
Alabama · Georgia · Tennessee

Mailing address
Palmetto GBA Part B Appeals - JJ Mail Code: AG-655 P.O. Box 100306 Columbia, SC 29202-3306

JJ Part B appeals

Page hosted on Palmetto GBA's dmepdac.com web server (palmettogba.com blocks automated fetches). Fax/mail for JJ Part B redetermination requests when the eServices portal cannot be used. Courier: Palmetto GBA, Part B Appeals - JJ, Mail Code: AG-655, Building One, 2300 Springdale Drive, Camden, SC 29020-3305.

View source ↗ · Source checked 2026-10-25

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fax appeals

JJ Part A appeals (redeterminations) (AL, GA, TN)

Official page read
Phone

No phone listed for this route

Fax

803-870-0138

Published hours

Not published in this record

Product, plan and location

medicare
Alabama · Georgia · Tennessee

Mailing address
Palmetto GBA Part A Appeals - JJ Mail Code: AG-630 P.O. Box 100305 Columbia, SC 29202-3305

JJ Part A appeals

Page hosted on Palmetto GBA's dmepdac.com web server (palmettogba.com blocks automated fetches). Fax/mail for JJ Part A redetermination requests when the eServices portal cannot be used.

View source ↗ · Source checked 2026-10-25

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fax appeals

JM Part A appeals (redeterminations) (NC, SC, VA, WV)

Official page read
Phone

No phone listed for this route

Fax

803-699-2425

Published hours

Not published in this record

Product, plan and location

medicare
Alabama · Arkansas · Florida · Georgia · Illinois · Indiana · Kentucky · Louisiana · Mississippi · North Carolina · New Mexico · Ohio · Oklahoma · South Carolina · Tennessee · Texas · Virginia · West Virginia

Mailing address
Palmetto GBA Part A Appeals - JM Mail Code: AG-630 P.O. Box 100238 Columbia, SC 29202-3238

JM Part A appeals (HH&H appeals use "HHH Appeals - JM" at the same box)

Page hosted on Palmetto GBA's dmepdac.com web server (palmettogba.com blocks automated fetches). Fax/mail for JM Part A redetermination requests. The JM Home Health & Hospice appeals page lists the same fax (803) 699-2425 (HHH Appeals - JM, same P.O. box).

fax appeals

JM Part B appeals (redeterminations) (NC, SC, VA, WV)

Official page read
Phone

No phone listed for this route

Fax

803-699-2427

Published hours

Not published in this record

Product, plan and location

medicare
North Carolina · South Carolina · Virginia · West Virginia

Mailing address
Palmetto GBA Part B Appeals - JM Mail Code: AG-655 P.O. Box 100190 Columbia, SC 29202-3190

JM Part B appeals

Page hosted on Palmetto GBA's dmepdac.com web server (palmettogba.com blocks automated fetches). Fax/mail for JM Part B redetermination requests.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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