DialClerk Directory

Premera Blue Cross

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Claims and general provider help

Official page read
Phone877-342-5258Published hours

Mon-Fri 6am-5pm PT

Product, plan and location

commercial
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

The contact webpage lists option 1; its linked August 2025 reference lists option 2. Listen to the current menu rather than relying on one shortcut.

Menus can change. No live call verification is claimed.

Published calling advice

Premera suggested 7–8 a.m. or after 2:30 p.m. Pacific for provider customer service.

Applies to Washington provider customer service at 877-342-5258. This is the insurer’s dated guidance, not measured caller-report statistics or a guaranteed wait.

This archived 2023 article may be outdated. Use the current contact page for hours; its menu guidance conflicts with the older article and reference sheet. No current queue measurement is available.

Read the calling guidance ↗ · Published 2023-04-06 · Checked 2026-10-22

View source ↗ · Source checked 2026-10-22 · 2025 contact reference ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Physician and Provider Relations - Eastern Washington

Official page read
Phone

No phone listed for this route

Fax

425-918-4937

Published email

provider.relations@premera.com

Published hours

Not published in this record

Product, plan and location

commercial
Washington

Mailing address
Premera Blue Cross Physician and Provider Relations P.O. Box 327 MS 243 Seattle, WA 98111-0327

Provider relations correspondence

The current general contact page directs provider-relations questions to email. The 2025 reference consolidates Washington and Alaska contacts; the older Eastern Washington option-4 shortcut is not asserted here.

View source ↗ · Source checked 2026-10-22 · 2025 provider-relations reference ↗

Report an update

provider services

HMO customer service

Official page read
Phone844-722-4661Published hours

Monday–Friday 8 a.m.–5 p.m.; time zone not stated

Product, plan and location

commercial
Washington

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice