Prospect Medical Group (Prospect Health)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Provider dispute resolution (PDR) — fax (Attn: PDR)

Official page read
Phone

No phone listed for this route

Fax

714-560-7354

Provider dispute (claims appeal) with PDR form, Attn: PDR.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Astrana's current Prospect support page: written provider disputes within 365 days of the payment/denial, using the PDR form plus supporting documents, fax Attn: PDR. The mailing address is withheld because sources conflict: the Astrana support page gives P.O. Box 11466, Santa Ana, CA 92711 (Attn: PDR), while Prospect's PDR form (rev. 01/19/23) says 600 City Parkway West, Suite 1000, Orange, CA 92868. Confirm before mailing.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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