appeals grievances
Provider dispute resolution (PDR) — fax (Attn: PDR)
No phone listed for this route
Fax714-560-7354
Provider dispute (claims appeal) with PDR form, Attn: PDR.
Published hoursNot published in this record
Confirm the exact product or service
California
Not researched for this route
Astrana's current Prospect support page: written provider disputes within 365 days of the payment/denial, using the PDR form plus supporting documents, fax Attn: PDR. The mailing address is withheld because sources conflict: the Astrana support page gives P.O. Box 11466, Santa Ana, CA 92711 (Attn: PDR), while Prospect's PDR form (rev. 01/19/23) says 600 City Parkway West, Suite 1000, Orange, CA 92868. Confirm before mailing.
View source ↗ · Source checked 2026-10-24 · Prospect PDR request form ↗
Report an update