University of Maryland Medical System

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Health information management / medical records release (ROICO)

Official page read
Phone410-328-5706Fax

410-328-0537

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address
University of Maryland Medical System Release of Information Central Office (ROICO) Health Information Management Department 110 S. Paca St., 9th Floor Baltimore, MD 21201

Authorization release forms

Menu guidance in the source record

Option 3: Release of Information technician (record status)

Menus can change. No live call verification is claimed.

Release of Information Central Office for UMMS hospitals; requests must name the specific hospital (requests made out to 'UMMS' are not accepted). Fax 410-328-2358 is for urgent patient-care requests only; 410-328-0537 for all other faxes. Option 3 reaches an ROI technician for status. Billing record requests sent to the Central Business Office after July 1, 2026 are forwarded to ROICO. UM Faculty Physicians practice records are handled separately.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — urgent patient-care records fax

Official page read
Phone

No phone listed for this route

Fax

410-328-2358

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Maryland

Mailing address

Not researched for this route

Fax only for urgent patient-care record requests to UMMS ROICO; all other requests go to 410-328-0537.

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice