Find the right department

Lucent Health provider portal functions are on Availity Essentials (choose Lucent Health as payer). Online precertification is at precert.lucenthealth.com per the providers page; a prior authorization/precertification list is on the same page.

Lucent's Precert Fax Form lists UM fax and UM phone. Providers can alternatively submit precerts online (precert.lucenthealth.com per the providers page). The form says claim or prior authorization denials should be appealed through Customer Service at 1-800-817-3056.

Lucet line for Arkansas Blue Cross and Blue Shield commercial HMO/PPO, FEP (including State of Arkansas employees) and Medicare Advantage behavioral health precertification and benefit inquiries (or use WebPass). Claims and provider relations for ABCBS go to the plan.

Lucet inpatient precertification and residential prior authorization for BCBS of Kansas PPO, EPO, SOK, FEP and Medicare plans (or WebPass). Routine outpatient services require no authorization; TMS goes to BCBSKS.

Lucet prior authorization and precertification for Blue KC behavioral health (Blue Care HMO, Preferred Care/BlueSelect PPO, ACA, FEP and PSHB) or use WebPass.

Lucet benefits and eligibility line for BCBS of Alabama behavioral health members (or use WebPass). Claims inquiries go to BCBSAL.

Lucet precertification line for BCBS of Alabama (including Southern Company) behavioral health. Prior authorization is required for ABA; other outpatient services may be reviewed retrospectively (use WebPass). Lucet physician help line: 855-339-9812.

Lucet benefits and eligibility line for Florida Blue behavioral health members (or use WebPass).

Lucet fax for applied behavior analysis (ABA) authorization requests. Florida Blue requests: Attn: FL ABA Request. BCBS of Kansas ABA requests may also call 877-563-9347 or use WebPass.

Lucet precertification line for Florida Blue behavioral health (PPO, HMO including Medicare Advantage, FEP, Medicare Preferred HMO) or use WebPass. Florida Blue Medicare Advantage medical necessity appeals go to Florida Blue at 877-842-9118.

Lucet appeals fax and mailing address for standard behavioral health medical necessity appeals where Lucet is the appeal entity (e.g., Arkansas Blue Cross commercial, Walmart/Skai). Medicare and FEP appeals may go to the health plan instead; check the plan section.

Lucet provider relations (credentialing/profile updates, rosters, support cases via the Lucet login) across health plan networks.

Lucet precertification and customer service for Walmart associates' plan administered through Arkansas Blue Cross / Skai BCBS (Blue Advantage Administrators). PA required for PHP/IOP, inpatient, residential, TMS and ABA.

Page: support for people with autism and their families; Autism Helpline.

Page: for potential compliance or FWA concerns. Also the address for non-urgent accessible-format requests.

Page: EAP billing may be submitted by postal mail or fax as indicated on the billing form (within 90 days of last session); email billing not accepted.

Lucet EAP Provider Relations: phone, fax (Attn: EAPPR) and email from the Contact page. EAP clinicians request authorizations by voicemail within 30 days of the first session. Lucet also lists 816-237-2352 for customer service.

Page: EAP providers email for issues or support with portal access; EAP providers cannot use WebPass.

Page: general inquiries and auxiliary aids/services (sign language interpreters, etc.). Members should otherwise call the number on the back of their ID card.

Page: for help addressing a concern, email; do not include PHI.

Page: providers call this number; for benefit information call the number on the back of the member's insurance card. Lucet manages behavioral health for plans such as Florida Blue, BCBS of Alabama, Arkansas, Kansas City and others; verify the plan's contract.

Maine CDC official local-health-officer directory. Department contact number is reproduced without staff names or personal email addresses. State page provides no record update date, office address, fax or public mailbox. Read only; telephone reachability not tested.

CMS ACO ID A5736. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

Lumicera-operated or partner specialty pharmacy listed on Lumicera's contact page: Irvine CA facility.

Navitus-affiliated specialty pharmacy. Phone/fax are published for the Madison WI, Scottsdale AZ and Germantown MD facilities. TTY 711. Prescriber forms (general enrollment form) are on the prescriber information page.

Lumicera-operated or partner specialty pharmacy listed on Lumicera's contact page: OSF HealthCare specialty pharmacy (partner facility).

Lumicera-operated or partner specialty pharmacy listed on Lumicera's contact page: Saint Francis Specialty Pharmacy (partner facility).

Lumicera-operated or partner specialty pharmacy listed on Lumicera's contact page: SSM Health Specialty Pharmacy (partner facility).

Lumicera-operated or partner specialty pharmacy listed on Lumicera's contact page: Valley Health Specialty Pharmacy (partner facility).

This is a self-funded plan administrator, so each employer plan differs: the provider number, claim address and payer ID printed on the member's ID card are authoritative. Phone and fax printed on Luminare's Prior Authorization Request Form (HCM). The form says do not use it for appeals, eligibility, coverage verification or drug prior authorization. A 2022 location PDF lists the same HCM department phone and UM review fax plus main toll-free 800-223-3943.

Aetna's Aetna Signature Administrators payer/TPA table lists Luminare Health (LuminareHealth.com) with payer ID 35182. This is an official Aetna document, not Luminare's own site; Luminare's own contact page says to submit claims to the address on the ID card, so confirm the payer ID on the card.

Contact page: providers should contact Luminare Health via the Message Center on the secure portal or the phone number at the top of the member ID card, not via the website form. Claims go to the address listed on the member's ID card. No generic provider phone or fax is published on this page.

Financial assistance questions for LHAAMC, LHDCMC or MMC; Maryland State Uniform Financial Assistance Application accepted. Financial counselors see walk-ins (no appointment) Monday–Friday 8:30 a.m.–4:30 p.m. at the AAMC North Pavilion.

Fax completed, signed authorization forms to 443-481-4111. Covers Anne Arundel Medical Center, Doctors Community Medical Center, J. Kent McNew Family Medical Center and Luminis Health Medical Group (Pathways has its own form). Up to 30 days allowed by law to process; photo ID required for pickup.

Medical staff office for Luminis Health Anne Arundel Medical Center (appointment/privileges). Affiliation verification is through the online Luminis Health Provider Affiliation Verification portal.

Medical staff office for Luminis Health Doctors Community Medical Center (Lanham).

Luminis Health customer service for hospital bill questions and payments (online payment at pay.luminishealth.org). Some partner physician groups bill separately (e.g. Doctors Emergency Service P.A. via its own billing line).

Professional/physician billing questions, separate from hospital facility billing.

Listed under Provider Contacts for scheduling surgical cases.

Published county department contact in the Georgia DPH county directory, District 2-0. County association follows the named directory record; it does not establish every program's eligibility or service area. The directory may publish a shared regional number. Confirm the office and purpose when connected. The listed fax has no specialized claims or medical-records submission purpose stated.

Published on the U.S. report-an-adverse-event page for questions about Lundbeck products. Side-effect reporting questions go to safety@lundbeck.com.

General U.S. contact and press inquiries. Product questions: info@lundbeck.com; side-effect reporting questions: safety@lundbeck.com (per the adverse-event page).

Lundbeck U.S. product page lists this number for 'Medical Information Inquiries for Healthcare Professionals' for Onfi, Sabril, Xenazine and Northera. Product-specific 'all other inquiries' lines are separate. VYEPTI uses 833-4-VYEPTI for all inquiries.

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Northera only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Onfi only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Sabril only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

833-4-VYEPTI. VYEPTI (eptinezumab) only. Fax the completed VYEPTI CONNECT enrollment form; the copay assistance program is a separate enrollment.

Submit CMS-1500 or UB-04 plus the insurer EOB by fax or mail; electronic (EDI) submission uses Payer ID 56155 (TrialCard). Payment by check or EFT (InstaMed). VYEPTI only.

Lundbeck U.S. products page lists this as 'All Other Inquiries' for Xenazine only (e.g. access or product-program questions). HCP medical-information questions use 866-402-8520.

Enrollment specialists for Lutheran Senior LIFE at Jersey City (Hudson County, assigned ZIP codes shown only on a map on the page). NJ DHS lists a second site, Lutheran Senior LIFE at Union (Plainfield, Union County), using the same listed number. Not a claims line.