Medical administration contacts

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Search individual contact routes for the team and purpose you need. Each result keeps its own phone, fax, email, address, source and restrictions.

Matching contact routes

16,111 contact routes · Page 230 of 323

Option Care Health

Other healthcare organizations · National contact — confirm exact product and location

Prescribers — current medication order forms and referral instructions
No phone listed

National · Source checked 2026-10-22

Contact details, purpose & sources

portal

Prescribers — current medication order forms and referral instructions

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current prescriber page provides medication-specific forms, a separate forms link for patients residing in Arizona, New York and Wisconsin, and separate OH/TX-only Women’s Health forms. Follow the applicable current form and patient-state instructions. Licensed prescribers can also electronically prescribe with insurance information under state prescribing laws. This reviewed page does not establish one universal referral fax; local pharmacy/facility instructions must be confirmed.

View source ↗ · Source checked 2026-10-22

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Optum / Change Healthcare

Clearinghouses · National contact — confirm exact product and location

ConnectCenter — EDI registration and payer enrollment
Phone 800-527-8133Published email

National · Source checked 2026-10-22

Contact details, purpose & sources

edi clearinghouse support

ConnectCenter — EDI registration and payer enrollment

Official page read
Phone800-527-8133

ConnectCenter registration and payer enrollment, option 1.

Published email

EDIEnrollmentSupport@optum.com

EDI registration and payer-enrollment support; not direct medical-claim submission or MFA/password help.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1 — registration/payer enrollment.

Menus can change. No live call verification is claimed.

Official documentation routes EDI registration and payer-enrollment questions to option 1 and this email. ConnectCenter MFA/login uses the separate option 7 route. The inherited claim/remittance/status option 2 guidance from a 2025 payer notice is not re-established by the current public sections reviewed and remains held evidence, not a newly verified option. Payer enrollment and clearinghouse account support do not establish medical coverage, claim payment or enrollment approval.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum / Change Healthcare

Clearinghouses · National contact — confirm exact product and location

ConnectCenter — MFA and login support
Phone 800-527-8133Published email

National · Source checked 2026-10-22

Contact details, purpose & sources

portal

ConnectCenter — MFA and login support

Official page read
Phone800-527-8133

ConnectCenter MFA/login support using published option 7.

Published email

connectcenter_mfasupport@optum.com

ConnectCenter MFA/login support; not EDI payer enrollment or medical claim submission.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 7 — ConnectCenter MFA support.

Menus can change. No live call verification is claimed.

Official API documentation publishes this route for inability to log in. Email is reversibly decoded from the page’s public Cloudflare-protected email anchor; the exact encoded anchor is archived. No support hours were published in the reviewed section.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum / Change Healthcare

Clearinghouses · National contact — confirm exact product and location

Optum Connectivity Solutions (iEDI) technical support
Phone 866-678-8646

National · Source checked 2026-10-22

Contact details, purpose & sources

edi clearinghouse support

Optum Connectivity Solutions (iEDI) technical support

Official page read
Phone866-678-8646

Connectivity Solutions (iEDI) technical support, option 2.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 2 — Connectivity Solutions (iEDI) technical support.

Menus can change. No live call verification is claimed.

Current production product-support page assigns option 2 to iEDI services, enrollment and installation support. Option 1 on the same phone is Computer-Assisted Coding, a different product. The inherited staging-page statement that option 2 is compliance is not supported by the current page and is retained only in before/held evidence. This is not legal/compliance intake, universal claims adjudication, ConnectCenter MFA or pharmacy support.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum / Change Healthcare

Clearinghouses · National contact — confirm exact product and location

Optum Customer Care Hub — supported network and revenue-cycle products
No phone listed

National · Source checked 2026-10-22

Contact details, purpose & sources

portal

Optum Customer Care Hub — supported network and revenue-cycle products

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Authenticated self-service support cases, attachments, case status and how-to resources for the products listed by Optum, including Network Solutions Products, Claims & Denials Advisor, Communications & Payment Services and Dental Network Solutions. Use only the support portal appropriate to the contracted product; this is not a universal payer claim-submission, clinical-record or prescription route.

Optum / Change Healthcare

Clearinghouses · National contact — confirm exact product and location

Relay / Exchange clearinghouse product support
Phone 800-543-4997

National · Source checked 2026-10-22

Contact details, purpose & sources

edi clearinghouse support

Relay / Exchange clearinghouse product support

Official page read
Phone800-543-4997

Relay / Exchange clearinghouse support as listed under Clearing House Support.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Distinct from iEDI and ConnectCenter product routes. The page does not publish this route’s hours, fax, email, claims-mailing address or payer-adjudication authority.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Accountable Care, Arizona

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact
Phone 602-703-5971Published email

Arizona · New Mexico · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read
Phone602-703-5971Published email

lynn.allen@optum.com

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
Arizona · New Mexico

Mailing address

Not researched for this route

CMS ACO ID A4960. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

AvMed commercial behavioral health — Optum UM access
Phone 866-293-2689

Florida · commercial · Source checked 2026-10-22

Contact details, purpose & sources

behavioral health

AvMed commercial behavioral health — Optum UM access

Official page read
Phone866-293-2689Published hours

Not published in this record

Product, plan and location

commercial
Florida

Mailing address

Not researched for this route

Menu guidance in the source record

Follow the access-line prompts for utilization management.

Menus can change. No live call verification is claimed.

The current AvMed provider behavioral-health page publishes this commercial access line and directs providers to use its prompts for utilization management. Participating providers may also request authorizations through Provider Express. The page does not establish a staffed phone schedule, fax or department email. This commercial route must not be substituted for an AvMed Medicare Advantage route.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

AvMed Medicare Advantage behavioral health — phone verification pending
No phone listed

Florida · medicare advantage · Source checked 2026-10-22

Contact details, purpose & sources

portal

AvMed Medicare Advantage behavioral health — phone verification pending

Needs confirmation
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare advantage
Florida

Mailing address

Not researched for this route

The inherited phone is withheld pending current Medicare Advantage program-specific confirmation. The old behavioral-health URL returns 404; AvMed’s current behavioral-health page publishes only the commercial route. This URL is AvMed’s general official contact lookup, not a verified Medicare behavioral-health destination. Older 2022/2025 documents and recent search crawl dates do not establish a current Medicare route. No alternate plan or department phone is substituted; no disconnection or plan-closure conclusion is made.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Dedicated Massachusetts Provider Service Line
Phone 866-860-7308

Massachusetts · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Dedicated Massachusetts Provider Service Line

Official page read
Phone866-860-7308Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Massachusetts

Mailing address

Not researched for this route

Page lists this as the dedicated Massachusetts provider service line for Optum Behavioral Health.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Emotional Wellbeing Solutions (EAP) — Optum contact for EAP referrals
Phone 866-248-4094

National · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Emotional Wellbeing Solutions (EAP) — Optum contact for EAP referrals

Official page read
Phone866-248-4094Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page: contact for information about Optum Emotional Wellbeing Solutions (EAP). To add an EAP specialty to a provider profile, call the Provider Service Line 877-614-0484 and attest.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Medica members — Care Advocate fax
No phone listedFax 855-454-8155

National · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Medica members — Care Advocate fax

Official page read
Phone

No phone listed for this route

Fax

855-454-8155

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page, under Medica Forms: Care Advocate's fax number for Medica-related Optum behavioral health forms.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — Central region (IL, IN, KS, KY, MI, MN, MO, ND, NE, NM, OH, OK, SD, TX, WI) email and fax
No phone listedFax 866-388-1710Published email

Illinois · Indiana · Kansas · Kentucky · Michigan · Minnesota · Missouri · North Dakota · Nebraska · New Mexico · Ohio · Oklahoma · South Dakota · Texas · Wisconsin · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — Central region (IL, IN, KS, KY, MI, MN, MO, ND, NE, NM, OH, OK, SD, TX, WI) email and fax

Official page read
Phone

No phone listed for this route

Fax

866-388-1710

Published email

ohbs.centralregion@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Illinois · Indiana · Kansas · Kentucky · Michigan · Minnesota · Missouri · North Dakota · Nebraska · New Mexico · Ohio · Oklahoma · South Dakota · Texas · Wisconsin

Mailing address

Not researched for this route

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status. The same email/fax appear on each listed state's page.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — Connecticut
No phone listedPublished emailMailing address

Connecticut · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — Connecticut

Official page read
Phone

No phone listed for this route

Published email

ctnetworkmanagement@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Connecticut

Mailing address
Optum Behavioral Health Network Management 13 Cornell Road, 2nd Floor Latham, NY 12110

Connecticut network management mail

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — New Jersey
No phone listedFax 866-483-6254Published emailMailing address

New Jersey · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — New Jersey

Official page read
Phone

No phone listed for this route

Fax

866-483-6254

Published email

njnetworkmanagement@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New Jersey

Mailing address
13 Cornell Road, 2nd Floor Latham, NY 12110

New Jersey network management mail

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — New York
No phone listedFax 866-483-6254Published emailMailing address

New York · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — New York

Official page read
Phone

No phone listed for this route

Fax

866-483-6254

Published email

NYNetworkManagement@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
One Penn Plaza, 19th floor New York, NY 10119

New York network management mail

Page: to escalate contract issues or add/remove a line of business from a contract, email the network management team. Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — Pennsylvania
No phone listedFax 855-442-3126Published email

Pennsylvania · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — Pennsylvania

Official page read
Phone

No phone listed for this route

Fax

855-442-3126

Published email

PANetworkManagement@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Pennsylvania

Mailing address

Not researched for this route

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management — Vermont
No phone listedFax 866-483-6254Published emailMailing address

Vermont · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management — Vermont

Official page read
Phone

No phone listed for this route

Fax

866-483-6254

Published email

vtnetworkmgmt@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Vermont

Mailing address
13 Cornell Road, 2nd Floor Latham, NY 12110

Vermont network management mail

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management mailing address — Alaska (and Alaska Autism/ABA)
No phone listedMailing address

Alaska · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management mailing address — Alaska (and Alaska Autism/ABA)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alaska

Mailing address
5 Centerpointe Drive, Suite 600 Lake Oswego, OR 97035

Alaska network management mail

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Network Management mailing address — Nevada
No phone listedMailing address

Nevada · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Network Management mailing address — Nevada

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Nevada

Mailing address
3110 Lake Center Dr Santa Ana, CA 92704

Nevada network management mail

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Optum Pay — electronic payment enrollment and remittance support
Phone 877-620-6194

National · Source checked 2026-10-25

Contact details, purpose & sources

edi clearinghouse support

Optum Pay — electronic payment enrollment and remittance support

Official page read
Phone877-620-6194Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page lists this number for Optum Pay enrollment, portal registration/access and electronic payment remittance advice (PRA) statements.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Program and Network Integrity — fraud tips, records and mail
Phone 877-972-8844Published emailMailing address

National · Source checked 2026-10-25

Contact details, purpose & sources

email other

Program and Network Integrity — fraud tips, records and mail

Official page read
Phone877-972-8844Published email

optum.pni.tips@optum.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Optum Program and Network Integrity Department P.O. Box 1704 Southampton, PA 18966-0814

Program and Network Integrity records and correspondence

Page: national contact for Program and Network Integrity (audits, records requests, fraud tips; reports may be anonymous). Not for claim status.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Provider Express secure portal technical support
Phone 866-209-9320

National · Source checked 2026-10-25

Contact details, purpose & sources

portal

Provider Express secure portal technical support

Official page read
Phone866-209-9320Published hours

Monday–Friday, 7 a.m.–7 p.m. CT

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Technical support for the Provider Express secure portal (One Healthcare ID login). Not a claims or authorization line.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Provider Express support
Phone 800-888-2998

National · Source checked 2026-10-20

Contact details, purpose & sources

behavioral health

Provider Express support

Search or secondary source
Phone800-888-2998Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Provider Express support line; claims and clinical appeals online.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Provider Services — credentialing, contracting, network status, demographic changes
Phone 877-614-0484

National · Source checked 2026-10-25

Contact details, purpose & sources

provider enrollment credentialing

Provider Services — credentialing, contracting, network status, demographic changes

Official page read
Phone877-614-0484Published hours

Monday–Friday, 7 a.m.–7 p.m. CT

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page lists this number for credentialing and recredentialing, contracting and fee schedules, network status and provider demographic changes. Not for member-specific eligibility or authorization; use the number on the member ID card.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Provider Services email — Alabama, Arkansas, Louisiana, Mississippi, Tennessee
No phone listedPublished email

Alabama · Arkansas · Louisiana · Mississippi · Tennessee · Source checked 2026-10-25

Contact details, purpose & sources

email other

Provider Services email — Alabama, Arkansas, Louisiana, Mississippi, Tennessee

Official page read
Phone

No phone listed for this route

Published email

ubhfaxhp_atlanta@uhc.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Alabama · Arkansas · Louisiana · Mississippi · Tennessee

Mailing address

Not researched for this route

Page: for treatment/authorizations, benefits/eligibility, claims, appeals or other member-related issues use Provider Express secure transactions or the customer service number on the member's ID card; this contact is for network management (contracting/credentialing escalations), not claim status.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Surest plans — claim reconsideration fax and mail
No phone listedFax 866-427-7703Mailing address

National · commercial · Source checked 2026-10-25

Contact details, purpose & sources

fax claims

Surest plans — claim reconsideration fax and mail

Official page read
Phone

No phone listed for this route

Fax

866-427-7703

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address
UHSS, Attn: Claims P.O. Box 30783 Salt Lake City, UT 84130

Surest claim reconsiderations

Page: send claim reconsiderations by mail or fax or via the UnitedHealthcare Provider Portal; address to the representative you spoke with if applicable.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Surest plans — non-urgent clinical appeal fax
No phone listedFax 866-748-7820

National · commercial · Source checked 2026-10-25

Contact details, purpose & sources

fax appeals

Surest plans — non-urgent clinical appeal fax

Official page read
Phone

No phone listed for this route

Fax

866-748-7820

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Page: non-urgent clinical appeal fax for Surest plans.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Surest plans — precertification
Phone 877-237-0006

National · commercial · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Surest plans — precertification

Official page read
Phone877-237-0006Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Page: UnitedHealthcare Administrative Guide prior authorization/notification requirements apply to Surest plans; call for precertification or questions.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Surest plans — urgent clinical appeal fax
Phone 800-808-4424 ext. 15227Fax 866-748-7304Mailing address

National · commercial · Source checked 2026-10-25

Contact details, purpose & sources

fax appeals

Surest plans — urgent clinical appeal fax

Official page read
Phone800-808-4424 ext. 15227Fax

866-748-7304

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address
Surest Appeals P.O. Box 31270 Salt Lake City, UT 84131

Surest clinical appeals

Page: clinical appeals for services denied for medical necessity. Urgent fax 866-748-7304; non-urgent fax 866-748-7820; phone 800-808-4424 ext. 15227. Include member-specific treatment plans and clinical records.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Texas SB 58 Uniform Treatment Plan fax
No phone listedFax 877-450-6011

Texas · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Texas SB 58 Uniform Treatment Plan fax

Official page read
Phone

No phone listed for this route

Fax

877-450-6011

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Texas

Mailing address

Not researched for this route

Page: fax the Texas UTP here when requesting Texas SB 58 services.

View source ↗ · Source checked 2026-10-25

Report an update

Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · National contact — confirm exact product and location

Uniform Treatment Plan (UTP) forms fax
No phone listedFax 877-235-9905

National · Source checked 2026-10-25

Contact details, purpose & sources

fax other

Uniform Treatment Plan (UTP) forms fax

Official page read
Phone

No phone listed for this route

Fax

877-235-9905

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Page: fax completed Uniform Treatment Plan forms here unless requesting Texas SB 58 services (those use 877-450-6011). Clinical documentation fax, not a claims or authorization-status line.

View source ↗ · Source checked 2026-10-25

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Optum Behavioral Health (Provider Express)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

UnitedHealthcare Community & State provider services (Rhode Island Medicaid inquiries, listed by Optum)
Phone 855-766-0344

Rhode Island · medicaid · Source checked 2026-10-25

Contact details, purpose & sources

provider services

UnitedHealthcare Community & State provider services (Rhode Island Medicaid inquiries, listed by Optum)

Official page read
Phone855-766-0344Published hours

Not published in this record

Product, plan and location

medicaid
Rhode Island

Mailing address

Not researched for this route

Page: for UHC Community & State Rhode Island Medicaid inquiries call this number and keep the reference number; general Optum BH provider relations use 877-614-0484. Not an Optum BH line.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum California ACO

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact
Phone 612-840-2980Published email

California · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read
Phone612-840-2980Published email

christian.wendland@optum.optumcare.com

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
California

Mailing address

Not researched for this route

CMS ACO ID A5045. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Inland Empire regional office — Citrus Valley / Inland Valley (Rancho Cucamonga) (IEHP-listed)
Phone 909-466-8000

California · dsnp · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Inland Empire regional office — Citrus Valley / Inland Valley (Rancho Cucamonga) (IEHP-listed)

Search or secondary source
Phone909-466-8000Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Citrus Valley / Inland Valley (Rancho Cucamonga). IEHP also lists a fax ((909) 484-6825) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Inland Empire regional office — Corona / Riverside (IEHP-listed)
Phone 951-371-8440

California · dsnp · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Inland Empire regional office — Corona / Riverside (IEHP-listed)

Search or secondary source
Phone951-371-8440Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Corona / Riverside. IEHP also lists a fax ((951) 371-3910) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Inland Empire regional office — Redlands / Moreno Valley / San Bernardino (IEHP-listed)
Phone 909-798-7766

California · dsnp · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Inland Empire regional office — Redlands / Moreno Valley / San Bernardino (IEHP-listed)

Search or secondary source
Phone909-798-7766Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Redlands / Moreno Valley / San Bernardino. IEHP also lists a fax ((909) 792-8627) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Inland Empire regional office — Southwestern Valleys (Murrieta) (IEHP-listed)
Phone 951-461-0762Fax 951-698-5194

California · dsnp · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Inland Empire regional office — Southwestern Valleys (Murrieta) (IEHP-listed)

Search or secondary source
Phone951-461-0762Fax

951-698-5194

Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

From IEHP's official IPA directory (DualChoice HMO D-SNP IPAs table) for Optum Care Network - Southwestern Valleys (Murrieta). IEHP also lists a fax ((951) 698-5194) without stating its purpose; confirm the department before faxing PHI. Health-plan-published (secondary) source.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Inland Faculty MG (OCN-IFMG) — claims via MedPOINT Management
Phone 866-294-9300Mailing address

California · Source checked 2026-10-24

Contact details, purpose & sources

claims

Inland Faculty MG (OCN-IFMG) — claims via MedPOINT Management

Official page read
Phone866-294-9300Published hours

Monday through Friday, 9:00 am to 5:00 pm

Product, plan and location

Confirm the exact product or service
California

Mailing address
c/o OCN-IFMG P.O. Box 7020-24 Tarzana, CA 91357

Hard-copy claims (not preferred).

Effective January 1, 2025 MedPOINT Management administers OCN-Inland Faculty MG (claims, UM, member services, credentialing, eligibility). Submit claims/encounters via Office Ally, payor identifier MPM70; referrals via the MedPOINT portal only (faxed referrals not accepted). Phone is MPM Provider Network Operations.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Optum (formerly PrimeCare) — Ontario office (IEHP-listed)
Phone 909-605-8000

California · dsnp · Source checked 2026-10-24

Contact details, purpose & sources

provider services

Optum (formerly PrimeCare) — Ontario office (IEHP-listed)

Search or secondary source
Phone909-605-8000Published hours

Not published in this record

Product, plan and location

dsnp
California

Mailing address

Not researched for this route

IEHP IPA directory entry 'Optum, formerly PrimeCare', 3990 Concourse St., Ontario, CA 91764. Secondary (health-plan-published) source.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

Provider dispute resolution — California mailing address
Phone 310-965-1100Mailing address

California · Source checked 2026-10-24

Contact details, purpose & sources

appeals grievances

Provider dispute resolution — California mailing address

Official page read
Phone310-965-1100

Routine claim follow-up (Optum Customer Service).

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Optum Care Network P.O. Box 8059 Torrance, CA 90504

Completed California provider dispute resolution request form.

California provider dispute resolution request form hosted on optum.com (form marking '6-12'; publication date not otherwise stated). For routine claim follow-up, the form directs providers to Optum Customer Service at 310-965-1100. Confirm current routing for the specific Optum California network (Monarch, AppleCare, etc.).

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

San Diego Physicians Medical Group (OCN-SDPMG) — claims via SCPMCS
Phone 858-824-7000Mailing address

California · Source checked 2026-10-24

Contact details, purpose & sources

claims

San Diego Physicians Medical Group (OCN-SDPMG) — claims via SCPMCS

Official page read
Phone858-824-7000Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Optum Care Network - SDPMG c/o SCPMCS P.O. Box 7250 La Verne, CA 91750

Paper claims for members assigned to OCN-SDPMG.

OCN-SDPMG provider manual claims section published by its MSO, Southern California Physicians Managed Care Services (SCPMCS). Electronic claims via Office Ally payor ID SCP01. Phone is for claim filing requirements and status inquiries.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Care Network (California)

Independent physician associations · Explicitly scoped route — read the source and program restrictions

San Diego Physicians Medical Group (OCN-SDPMG) — provider disputes
Phone 858-824-7000Mailing address

California · Source checked 2026-10-24

Contact details, purpose & sources

appeals grievances

San Diego Physicians Medical Group (OCN-SDPMG) — provider disputes

Official page read
Phone858-824-7000Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Optum Care Network - SDPMG c/o SCPMCS Attn: Provider Disputes P.O. Box 7250 La Verne, CA 91750

Provider disputes (commercial/Medi-Cal), within 365 days.

AB1455 dispute resolution notice dated 04/28/2025 (the notice spells the city 'Laverne'). Phone for status of a dispute or how to file.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum East ACO, LLC

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact
Phone 929-280-5294Published email

New Jersey · South Carolina · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read
Phone929-280-5294Published email

cakisswany@caremount.com

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
New Jersey · South Carolina

Mailing address

Not researched for this route

CMS ACO ID A5912. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Health Network MSSP ACO, LLC

Accountable care organizations · Explicitly scoped route — read the source and program restrictions

ACO public reporting / administrative contact
Phone 952-202-5966Published email

Oregon · Tennessee · Utah · Washington · medicare · Source checked 2026-10-22

Contact details, purpose & sources

provider services

ACO public reporting / administrative contact

Official dataset read
Phone952-202-5966Published email

optum_health_mssp@optum.com

CMS-designated ACO public reporting / administrative contact; not a secure clinical or claims submission address.

Published hours

Not published in this record

Product, plan and location

medicare
Oregon · Tennessee · Utah · Washington

Mailing address

Not researched for this route

CMS ACO ID A5835. Public reporting / administrative contact from the CMS PY2026 dataset, modified April 16, 2026. This is not a claims, eligibility, enrollment, or urgent clinical line. State tags identify states containing counties where more than 1% of assigned beneficiaries reside; they are not a statewide service-coverage or eligibility guarantee. The ACO reporting website was supplied in the dataset and was not individually reviewed in this batch.

View source ↗ · Source checked 2026-10-22 · Source published 2026-04-16 · CMS ACO dataset overview ↗ · CMS field definitions ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Physical Health (OptumHealth Care Solutions)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Optum Physical Health — Aetna (Northeastern regional office) — physical medicine program
Phone 888-329-5180Fax 845-383-0074Mailing address

New York · commercial · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Optum Physical Health — Aetna (Northeastern regional office) — physical medicine program

Official page read
Phone888-329-5180Fax

845-383-0074

Published hours

Not published in this record

Product, plan and location

commercial
New York

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth Northeastern Regional Office line for the Aetna physical medicine program it administers.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Physical Health (OptumHealth Care Solutions)

Authorization and benefit vendors · National contact — confirm exact product and location

Optum Physical Health — main service center — PT/OT/ST and chiropractic clinical submissions
Phone 800-873-4575Fax 248-733-6070Mailing address

National · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Optum Physical Health — main service center — PT/OT/ST and chiropractic clinical submissions

Official page read
Phone800-873-4575Fax

248-733-6070

Published hours

7:00 a.m. – 5:00 p.m. Central

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
OptumHealth P.O. Box 212 Minneapolis, MN 55440-0212

Main service center correspondence

Optum Physical Health provider services for physical, occupational and speech therapy and chiropractic programs (clinical submissions, status, appeals, credentialing questions). Clinical submissions are encouraged through WebAssist on myoptumhealthphysicalhealth.com.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Physical Health (OptumHealth Care Solutions)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Optum Physical Health — Orange-Ulster school district plan — physical medicine program
Phone 888-471-0117Fax 866-648-7828Mailing address

New York · commercial · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Optum Physical Health — Orange-Ulster school district plan — physical medicine program

Official page read
Phone888-471-0117Fax

866-648-7828

Published hours

Not published in this record

Product, plan and location

commercial
New York

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth Northeastern Regional Office line for the Orange Ulster School District plan members' physical medicine program.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Physical Health (OptumHealth Care Solutions)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Optum Physical Health — other Northeast health plans — physical medicine program
Phone 888-676-7768Mailing address

New York · Source checked 2026-10-25

Contact details, purpose & sources

provider services

Optum Physical Health — other Northeast health plans — physical medicine program

Official page read
Phone888-676-7768Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
New York

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth Northeastern Regional Office line for other health plans it administers in the region (fax for this group is the main service center fax 248-733-6070).

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Optum Physical Health (OptumHealth Care Solutions)

Authorization and benefit vendors · Explicitly scoped route — read the source and program restrictions

Optum Physical Health — Oxford Health Plans — chiropractic
Phone 800-985-3293Fax 866-695-6923Mailing address

New York · New Jersey · Connecticut · commercial · Source checked 2026-10-25

Contact details, purpose & sources

prior authorization

Optum Physical Health — Oxford Health Plans — chiropractic

Official page read
Phone800-985-3293Fax

866-695-6923

Published hours

Not published in this record

Product, plan and location

commercial
New York · New Jersey · Connecticut

Mailing address
P.O. Box 1669 Kingston, NY 12402

Confirm purpose before mailing

OptumHealth line for Oxford (UnitedHealthcare) chiropractic services, including the Oxford chiropractic Voluntary Prior Approval (VPA) form for non-participating chiropractors (fax the VPA with the request).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.