Option Care Health

The current national Contact page explicitly assigns 844-624-4584 to Customer Service Advisors for general questions during the listed weekday hours. Clinical assistance is directed to the local pharmacy care team; the location-page general statement about 24/7 clinical support does not establish 24/7 staffing of this national general-question number. Providers are directed to current prescriber order/referral instructions.

The current official site publishes a Speak to a Financial Counselor link with this telephone target. This is the financial-counseling route, separate from local clinical support and the Customer Service Advisor line. No counselor operating hours or guarantee of financial assistance is established.

The current official site links PatientSimple as Pay My Bill. This record preserves the official linking page and payment destination, not a verified transaction or authenticated portal function. Match the invoice issuer and account before using the payment service.

Current prescriber page provides medication-specific forms, a separate forms link for patients residing in Arizona, New York and Wisconsin, and separate OH/TX-only Women’s Health forms. Follow the applicable current form and patient-state instructions. Licensed prescribers can also electronically prescribe with insurance information under state prescribing laws. This reviewed page does not establish one universal referral fax; local pharmacy/facility instructions must be confirmed.

The main current referral page offers a provider referral form and gives 844-624-4584 for assistance. It says an Option Care Health representative will contact the submitter within two business days; this is form follow-up guidance, not telephone hours or a clinical response guarantee. No form or patient information was submitted. The separate Contact page directs clinical assistance to local pharmacy teams.

The current Contact page expressly sends clinical assistance to the local pharmacy care team and links the location finder. Use the specific pharmacy/center contact for the patient’s care; the national general-question line is not documented here as a 24/7 clinical line. No broad location inventory or participation guarantee was inferred.

The currently linked Notice of Privacy Practices is explicitly effective February 1, 2026. It directs questions, complaints, HIE objections and medical-information rights to the Chief Privacy Officer, and says inspection/copy, amendment, restriction and accounting requests must be made in writing to that officer. This is rights/request guidance, not a verified secure mailbox for sending a chart, urgent clinical line or facility-wide referral fax. No postal or fax destination is published in this notice. The published email supports privacy questions, complaints, HIE objections and rights guidance; the notice does not explicitly establish email as an accepted channel for every written rights request.

The official Contact page currently links this nondiscrimination notice, which prints copyright 2022. It assigns this number to language/sign-language interpretation and accessible-format assistance. Deaf, hard-of-hearing and speech-impaired callers are instructed to dial 711 and connect to this number. It is not represented as a general clinical-care, billing or universal referral phone. No revision date or operating hours established.

The official Contact page currently links this nondiscrimination notice, which prints copyright 2022. It publishes phone, fax, email and mail for discrimination or failure-to-provide-communication-services grievances to the Chief Compliance Officer and Section 504/ADA Coordinator. These are civil-rights grievance channels, separate from payer claim appeals, routine clinical records, referral intake and general invoice questions. No current revision date or operating hours established.

The official Norwood location page publishes this local phone and fax at 2300 Wall Street, Suite M, Norwood, Ohio 45212. It identifies an Infusion Suite and lists visits by appointment. The page separately displays the national 844-624-4584 general-question number; that is not substituted for the local phone. Local phone/fax scope does not establish all-Ohio coverage, a national referral fax, walk-in availability or 24/7 staffed telephone hours.

The official Norwood location page separately labels this as its toll-free contact. It is retained alongside that location’s direct phone and fax, without assuming national care routing or 24/7 phone hours. The infusion-suite page lists visits by appointment.

CSI Network Services is a separate home-health/hospice network program whose current About and Service Area pages name Ohio, Indiana, Kentucky, Michigan and Illinois. Use this route only for the applicable CSI network arrangement and agency/plan instructions; it is not all Option Care infusion care, every payer or an eligibility guarantee. The department page assigns new-referral and authorization-status questions to option 1, then option 2. No telephone hours or direct department fax/email published on this source.

CSI Network Services is a separate home-health/hospice network program whose current About and Service Area pages name Ohio, Indiana, Kentucky, Michigan and Illinois. Use this route only for the applicable CSI network arrangement and agency/plan instructions; it is not all Option Care infusion care, every payer or an eligibility guarantee. The department page publishes option 5 and agencyclaims@optioncare.com for claims inquiries/questions. This is agency-network claims support, not the general patient invoice or every insurer’s claims intake. No phone hours or department fax established.

CSI Network Services is a separate home-health/hospice network program whose current About and Service Area pages name Ohio, Indiana, Kentucky, Michigan and Illinois. Use this route only for the applicable CSI network arrangement and agency/plan instructions; it is not all Option Care infusion care, every payer or an eligibility guarantee. The current department and provider pages publish option 6 and agencyupdategroup@optioncare.com for contracts, credentialing and training. The provider page separately uses this mailbox for the named third-party disclosure authorization form. This is network administration, not general chart delivery or a universal pharmacy referral mailbox.