Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

CSI Network Services — intake, benefits and authorization status

Official page read

Phone888-873-7888

CSI network new-referral and authorization-status questions.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio · Indiana · Kentucky · Michigan · Illinois

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1, then option 2 for Intake, Benefits and Authorization.

Menus can change. No live call verification is claimed.

CSI Network Services is a separate home-health/hospice network program whose current About and Service Area pages name Ohio, Indiana, Kentucky, Michigan and Illinois. Use this route only for the applicable CSI network arrangement and agency/plan instructions; it is not all Option Care infusion care, every payer or an eligibility guarantee. The department page assigns new-referral and authorization-status questions to option 1, then option 2. No telephone hours or direct department fax/email published on this source.

View source ↗ · Source checked 2026-10-22 · CSI information for providers ↗ · About CSI Network Services ↗ · CSI service area and payer plans ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

Ordering and rendering provider details
Service codes, requested dates and units
Existing authorization or submission reference

Questions to resolve

Is this the correct reviewer for this service and product?
Which documents are missing, and where should they be sent?
What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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