Option Care Health

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Civil-rights grievances — Chief Compliance Officer and ADA coordinator

Official page read
Phone312-940-2526

Contact the Chief Compliance Officer/Section 504/ADA Coordinator about the described civil-rights grievance process.

Fax

312-940-2597

Civil-rights grievances under the currently linked nondiscrimination notice.

Published email

OC-Compliance@optioncare.com

Civil-rights grievances under the currently linked nondiscrimination notice.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Option Care Health Chief Compliance Officer and Section 504/ADA Coordinator 3000 Lakeside Drive, Suite 300N Bannockburn, IL 60015

Civil-rights grievance correspondence to the named coordinator; not general patient records or referral mail.

The official Contact page currently links this nondiscrimination notice, which prints copyright 2022. It publishes phone, fax, email and mail for discrimination or failure-to-provide-communication-services grievances to the Chief Compliance Officer and Section 504/ADA Coordinator. These are civil-rights grievance channels, separate from payer claim appeals, routine clinical records, referral intake and general invoice questions. No current revision date or operating hours established.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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