Blue Cross and Blue Shield of North Carolina

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Healthy Blue (NC Medicaid) paper claims

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
North Carolina

Mailing address

Blue Cross NC | Healthy Blue Claims P.O. Box 61010 Virginia Beach, VA 23466

Paper medical claims

Paper claims (timely filing 365 days from date of service). Claims questions: Healthy Blue provider services, Claims prompt. The member ID card sample prints the ZIP+4 as 23466-1010.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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