Blue Cross and Blue Shield of North Carolina

Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

Healthy Blue (NC Medicaid) continued stay, discharge planning and SNF/LTAC/IRF requests fax

Official page read
Phone

No phone listed for this route

Fax

844-451-2694

Published hours

Not published in this record

Product, plan and location

medicaid
North Carolina

Mailing address

Not researched for this route

All continued-stay requests, discharge planning notifications/updates and all skilled nursing, long-term acute care and inpatient rehabilitation requests.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Healthy Blue (NC Medicaid) electronic provider inquiries

Official page read
Phone

No phone listed for this route

Published email

NC_Provider@healthybluenc.com

Published hours

Not published in this record

Product, plan and location

medicaid
North Carolina

Mailing address

Not researched for this route

Email for electronic provider inquiries listed in the quick-reference guide.

View source ↗ · Source checked 2026-10-25

Report an update

email other

Practice contact, ownership and roster updates

Official page read
Phone

No phone listed for this route

Published email

ProviderUpdates@bcbsnc.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
North Carolina

Mailing address

Not researched for this route

Participating providers send the practice-update form when contact information, ownership or roster changes.

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

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Share a call experience

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Suggest a contact correction

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Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

  • Recipient department and exact document request
  • Required release or authorization
  • Secure return contact and existing request reference

Questions to resolve

  • Is this the correct destination for this document type?
  • Is there a secure portal or required form?
  • How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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