From the BCBSAZ Health Choice provider escalation flyer (1347114-23): contact point for non-contracted providers (single-case agreements, network questions). Contracting questions go to HCHNetworkContracting@azblue.com.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Call preparation · editorial guide
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Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.
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Individual and group NPIs
Application reference, location and requested network
Submission dates and outstanding checklist
Questions to resolve
Was the application accepted as complete?
Are contracting and credentialing at different stages?
What effective date is confirmed in writing?
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