Mailing addressCCHP Claims Department
P.O. Box 5122
Lake Forest, CA 92609
Paper claims.
Timely filing 180 days from date of service or primary EOB; 365 days to dispute. Claim status and provider dispute questions by email. Non-contracted providers new to CCHP must send a W-9 to ARsupport@cchealth.org before billing. Electronic payment registration: EDIsupport@cchealth.org.
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Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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