Prior authorization

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

prior authorization

Outside Referral Dept - Los Angeles

Official page read

Phone323-783-4401Published hours

Not published in this record

Product, plan and location

commercial
California

Mailing address

Not researched for this route

Referral/authorization to home service area.

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Outside Referral Dept - Orange County

Official page read

Phone714-564-4150Published hours

Not published in this record

Product, plan and location

commercial
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Outside Referral Dept - San Diego

Official page read

Phone619-589-3360Published hours

Not published in this record

Product, plan and location

commercial
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Mid-Atlantic Flexible Choice — Option 1 HMO referrals and authorizations

Official page read

Phone800-810-4766Published hours

Not published in this record

Product, plan and location

commercial
Maryland · District of Columbia · Virginia

Mailing address

Not researched for this route

For the Option 1 HMO portion of Flexible Choice. The same page identifies different precertification routing for Options 2 and 3.

View source ↗ · Source checked 2026-10-22

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Washington - Clinical Review (referral/authorization status)

Official page read

Phone800-289-1363Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Washington

Mailing address

Not researched for this route

Menu guidance in the source record

option 2, then option 4

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Washington - EPRO emergency admission notification / ED authorization (24/7)

Official page read

Phone800-337-3197Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Washington

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Washington - hospital admit notification fax

Official page read

Phone888-457-9516Fax

206-630-3418

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Washington

Mailing address

Not researched for this route

Phone is the 24/7 admit notification voicemail line.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Washington - ABA clinical review fax

Official page read

Phone

No phone listed for this route

Fax

844-660-0717

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Washington

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

prior authorization

California statewide - Emergency Prospective Review Program (EPRP) emergency notification, 24/7

Official page read

Phone800-447-3777Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

Also listed in the SCAL provider reference guide.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Northern California - out of service area referrals

Official page read

Phone877-520-4773Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Utilization Review

Official page read

Phone800-225-8883Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: Baldwin Park / Downey

Official page read

Phone562-622-3880Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: Riverside / Coachella Valley / Yucca Valley

Official page read

Phone951-602-4294Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: San Bernardino County

Official page read

Phone909-609-3262Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: Kern County

Official page read

Phone661-852-3482Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: Antelope Valley

Official page read

Phone661-729-7108Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: Panorama City

Official page read

Phone818-375-2806Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: South Bay

Official page read

Phone310-816-5324Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Southern California - Outside Referral Dept: West Ventura / Woodland Hills

Official page read

Phone844-424-1869Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax prior auth

Colorado - Utilization Management prior authorization fax

Official page read

Phone

No phone listed for this route

Fax

866-529-0934

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Colorado

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax prior auth

Georgia - Pharmacy Consult Service non-formulary/restricted drug form fax

Official page read

Phone

No phone listed for this route

Fax

404-467-2731

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

prior authorization

Hawaii - Authorization and Referral Management (incl. denials/appeals)

Official page read

Phone808-432-5687Fax

808-432-5691

Published hours

M-F 8am-5pm

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Hawaii

Mailing address

Not researched for this route

Alternate fax 808-432-5667.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Northwest - Continuing Care Services UM (home health, hospice, SNF authorization)

Official page read

Phone503-499-5253Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Oregon · Washington

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

Call experienceThis is my call experience. It contains no patient information and may be included in anonymous, moderated statistics. Privacy notice.

Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Locate authorization teams and submission faxes. Medical, pharmacy and delegated reviews can follow different routes.

Have ready in your secure workspace

Ordering and rendering provider details
Service codes, requested dates and units
Existing authorization or submission reference

Questions to resolve

Is this the correct reviewer for this service and product?
Which documents are missing, and where should they be sent?
What is the case number and next status-check date?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Prior authorization

How did your call go?

Share a call experience

Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.