Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Southern California network contracting

Official page read

Phone626-405-3240Published hours

Not published in this record

Product, plan and location

commercial
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Washington - Provider Assistance Unit (claims, coverage, plan questions)

Official page read

Phone888-767-4670Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Washington

Mailing address

Not researched for this route

KPWA Provider Manual 2026.

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Northern California - Medical Services Contracting / network management

Official page read

Phone925-924-5050Fax

877-228-8306

Published email

mscprovcontractinbox@kp.org

Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

KPIC Self-Funded EPO - benefits, eligibility, claims IVR (CA guide)

Official page read

Phone866-213-3062Published hours

Not published in this record

Product, plan and location

commercial
California

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Georgia - Provider Relations and Contracting

Official page read

Phone404-364-4934Published email

GA.Provider-Relations@kp.org

Published hours

M-F 8:30am-5pm ET

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Georgia - Facility and Ancillary Relations and Contracting

Official page read

Phone404-364-3820Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Mid-Atlantic - Provider Experience (rates, reimbursement, billing inquiries)

Official page read

Phone877-806-7470Published email

Provider.Relations@kp.org

Published hours

M-F 9am-5pm

Product, plan and location

commercial · medicare advantage · medicaid · exchange
Maryland · District of Columbia · Virginia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

Call experienceThis is my call experience. It contains no patient information and may be included in anonymous, moderated statistics. Privacy notice.

Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

Questions to resolve

Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Provider services

How did your call go?

Share a call experience

Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

See how it could work for your practice

Put payer follow-up
on your office’s worklist.