Molina Healthcare

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

fax claims

Molina Healthcare of Illinois — provider claim disputes (Medicaid)

Official page read
Phone

No phone listed for this route

Fax

855-502-4962

Published hours

Not published in this record

Product, plan and location

medicaid
Illinois

Mailing address
Molina Healthcare of Illinois, Inc. Attention: Provider Disputes PO Box 182273 Chattanooga, TN 37422

CDs containing medical records for claim disputes

Fax Provider Claims Disputes with a completed Claims Dispute Form (one claim per dispute); Availity preferred. CDs with medical records go to the mailing address.

View source ↗ · Source checked 2026-10-24

Report an update

claims

Molina Healthcare of Illinois — claims recovery and refund lockbox (Medicaid)

Official page read
Phone866-642-8999Fax

855-260-8740

Published hours

Not published in this record

Product, plan and location

medicaid
Illinois

Mailing address
Molina Healthcare of Illinois, Inc. PO Box 631264 Cincinnati, OH 45263-1264

Lockbox for refund payments only

Manual lists the Claims Recovery Department (provider disputes & correspondence, Spokane) and a refund-payments-only lockbox (Cincinnati) followed by this phone/fax; confirm routing before use.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Molina Healthcare of Florida paper claims and payer ID

Official page read
Phone855-322-4076Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Florida

Mailing address
Molina Healthcare of Florida Claims PO Box 22812 Long Beach, CA 90801

MMA, LTC and Marketplace paper claims

EDI payer ID 51062; Availity Essentials preferred. Timely filing six months from DOS/discharge (90 days after primary payer determination for COB).

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

Molina Healthcare of Florida claim recovery unit

Official page read
Phone866-642-8999Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Florida

Mailing address

Not researched for this route

Claim Recovery Unit (overpayment recovery) per the 2026 Provider Engagement QRG.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

California paper claims mailing and claims customer service

Official page read
Phone855-322-4075Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Molina Healthcare of California PO Box 22702 Long Beach, CA 90801

Paper claims.

Paper claims for Molina Healthcare of California (Availity preferred; EDI payer ID 38333).

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

California claims recovery / overpayment correspondence

Official page read
Phone866-642-8999Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address
Molina Healthcare of California, Inc. Claims Recovery Department PO Box 2470 Spokane, WA 99210-2470

Claims recovery correspondence.

Overpayment and incorrect-payment recovery correspondence for Molina Healthcare of California.

View source ↗ · Source checked 2026-10-24

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

claims

ConnectiCare (CT) Marketplace and Medicare paper claims (DOS on/after Jan. 1, 2026)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

exchange · medicare advantage · dsnp
Connecticut

Mailing address
ConnectiCare Claims P.O. Box 36010 Louisville, KY 40233

Marketplace and Medicare paper claims (DOS 2026+).

New payer ID MLNCT (SSI Group or Availity) for Marketplace and Medicare dates of service on or after Jan. 1, 2026. Commercial 2026 claims and all claims for earlier dates of service keep ConnectiCare's existing process and payer ID 06105. Timely filing 180 days.

View source ↗ · Source checked 2026-10-25

Report an update

claims

Molina (MI) Medicaid paper claims and EDI payer ID

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
Molina Healthcare of Michigan, Inc. PO Box 22668 Long Beach, CA 90801

Paper claims (only this address is accepted)

Source: Molina Healthcare of Michigan 2026 Medicaid Provider Manual (October 2026). EDI payer ID 38334.

View source ↗ · Source checked 2026-10-25

Report an update

claims

Molina (MI) claims recovery and refunds

Official page read
Phone

No phone listed for this route

Fax

888-396-1167

Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address
Provider Recovery Disputes Molina Healthcare of Michigan PO Box 2470 Spokane, WA 99210-2470

Confirm purpose before mailing

Source: Molina Healthcare of Michigan 2026 Medicaid Provider Manual (October 2026). Phone (866) 642-8999 is already on the Molina record. Refund checks lockbox: Molina Healthcare of Michigan, 25874 Network Place, Chicago, IL 60673-1258.

View source ↗ · Source checked 2026-10-25

Report an update

claims

Molina (OH) claims recovery overpayment disputes (mail)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address
Molina Healthcare of Ohio PO Box 2470 Spokane, WA 99210-2470

Claims recovery provider disputes

Overpayment/recovery disputes may be mailed or filed in Availity.

View source ↗ · Source checked 2026-10-25

Report an update

fax claims

Molina (OH) refund checks lockbox

Official page read
Phone

No phone listed for this route

Fax

888-396-1517

Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address
Molina Healthcare of Ohio PO Box 78000 Dept. 781661 Detroit, MI 48278-1661

Refund checks

Claims Recovery refunds of overpayments.

View source ↗ · Source checked 2026-10-25

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice