Montana Healthcare Programs (Medicaid, Conduent)

Care management and transportation

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

transportation

NEMT broker transition to ModivCare — facility line (from Sept 1, 2026 soft go-live)

Official page read
Phone866-726-1469Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

DPHHS provider notice dated July 9, 2026: ModivCare becomes Montana's NEMT broker with an anticipated start of October 1, 2026; the member reservation line keeps (800) 292-7114 and becomes 24-hour, and two new lines (facility, transportation provider) are available from the September 1, 2026 soft go-live. Verify the program is live before relying on it.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

transportation

NEMT broker transition to ModivCare — member reservation line

Official page read
Phone800-292-7114Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Member reservation line retained under the new broker model per DPHHS notice.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

Have ready in your secure workspace

  • Plan, service area and requested date
  • Existing coordination or trip reference
  • Authorized caller details

Questions to resolve

  • Does this vendor administer the member’s plan?
  • What information is required for this request?
  • What confirmation and follow-up contact will be provided?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice