DialClerk Directory

Ohio Medicaid (ODM)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Ohio Medicaid — fee-for-service adjudication and claim-response support

Official page read
Phone800-686-1516

Fee-for-service claim adjudication and response-result questions

Published email

OMESEDISupport@medicaid.ohio.gov

Fiscal Intermediary fee-for-service adjudication and 271/277, 277CA or 835 response questions

Published hours

Monday–Friday 8 a.m.–4:30 p.m. Eastern

Product, plan and location

medicaid
Ohio

Mailing address

Not researched for this route

Menu guidance in the source record

Option 4, sub-option 2.

Menus can change. No live call verification is claimed.

Source questions 5–7 assign option 4/2 to fee-for-service adjudication and response questions. Question 12 directs managed-care claim results to the appropriate managed care entity. This is a support route, not an asserted email claims-submission endpoint.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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