DialClerk Directory

Pinnacol Assurance (workers compensation)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

fax claims

Paper medical bill submission (mail, fax, email)

Official page read
Phone

No phone listed for this route

Fax

720-403-9007

Paper bills

Published email

pinnacolbillsubmissions@ddinboundsecure.com

Emailed bills (PDF)

Published hours

Not published in this record

Product, plan and location

workers comp
Colorado

Mailing address
Pinnacol Assurance PO Box 4155 Clinton, IA 52733-4155

Paper medical bills

Pinnacol's provider page: paper bills (for providers not required to bill electronically) go to the Clinton, Iowa P.O. box, this fax, or the bill-submission email. First-time billers must also fax a W-9. Email bills as PDF or other standard documents, not PNG. Electronic billing is required for providers and SelectNet participants submitting 25 or more bills a month. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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claims

Medical billing auditors - billing and coding questions

Official page read
Phone303-361-4940Published hours

Not published in this record

Product, plan and location

workers comp
Colorado

Mailing address

Not researched for this route

Pinnacol's provider medical billing auditors answer billing and coding questions and contested-bill appeals questions. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25 · How to appeal a medical bill - auditors contact ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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