Pinnacol Assurance (workers compensation)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Customer service - Denver headquarters

Official page read
Phone303-361-4000Fax

303-361-5000

Published hours

8 a.m.-5 p.m. MST, Monday-Friday

Product, plan and location

workers comp
Colorado

Mailing address

Not researched for this route

Pinnacol's published customer service line. Pinnacol's provider pages direct providers here when a bill has gone more than 30 days without an explanation of review. Toll-free 800.873.7242 and toll-free fax 888.329.2251 also appear on the contact page. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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