DialClerk Directory

TennCare

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

TennCare Solutions Unit — member medical appeals

Search or secondary source
Phone800-878-3192TTY phone800-772-7647Fax

888-345-5575

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Tennessee

Mailing address
TennCare Solutions P.O. Box 593 Nashville, TN 37202-0593

Member medical appeals

Members (or their provider as representative) file appeals of MCO adverse benefit determinations with the TennCare Solutions Unit; TennCare Medical Appeal form optional. Source is TennCare MCO provider documents (Wellpoint quick reference guide, BlueCare manual), not a tn.gov page fetched in this task. The BlueCare manual prints the box as P.O. Box 000593.

View source ↗ · Source checked 2026-10-25 · BlueCare manual: TennCare 1-800-878-3192, fax 1-888-345-5575 ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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