UnitedHealthcare

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Provider Portal technical support

Official page read
Phone866-842-3278Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Option 1

Menus can change. No live call verification is claimed.

Portal access and functionality.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Community Plan EDI support

Official page read
Phone800-210-8315Published email

ac_edi_ops@uhc.com

Published hours

Not published in this record

Product, plan and location

medicaid
National contact — confirm product and location

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Former UnitedHealthcare MississippiCAN — plan participation ended

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Mississippi

Mailing address

Not researched for this route

UnitedHealthcare Community Plan participation in MississippiCAN ended June 30, 2025. Only MississippiCAN participation is evaluated here. A current pharmacy or run-off claims destination is not established by this review.

View source ↗ · Source checked 2026-10-22

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portal

UHC Community Plan of New Mexico technical support

Official page read
Phone866-209-9320Published hours

Not published in this record

Product, plan and location

medicaid
New Mexico

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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