UnitedHealthcare

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Services

Official page read
Phone877-842-3210Published hours

Not published in this record

Product, plan and location

commercial · medicare advantage · medicaid
National contact — confirm product and location

Mailing address

Not researched for this route

Provider Portal chat is published as available 24/7. This does not establish 24/7 telephone staffing.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan Hawaii (QUEST) provider and member line

Official page read
Phone888-980-8728Published hours

Mon-Fri 7:45-4:30 HST

Product, plan and location

medicaid
Hawaii

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community Plan Indiana provider helpline

Official page read
Phone877-610-9785Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Kansas provider services

Official page read
Phone877-542-9235Published hours

Not published in this record

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

UHC Community Plan of Kansas page: Provider Services Call Center 1-877-542-9235.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community Plan of Kentucky

Official page read
Phone866-293-1796Published hours

Not published in this record

Product, plan and location

medicaid
Kentucky

Mailing address

Not researched for this route

Listed under Managed Care Organizations on KY CHFS Medicaid Contacts page; page is provider-oriented but does not say provider vs member.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Missouri provider call center

Official page read
Phone866-815-5334Published hours

Mon-Fri 8-5 CT

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Network Management 866-574-6088.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community Plan Tennessee provider line

Official page read
Phone800-690-1606Published hours

Not published in this record

Product, plan and location

medicaid
Tennessee

Mailing address

Not researched for this route

Network management fax 888-785-1434.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community Plan Virginia

Official page read
Phone844-284-0149Published hours

Not published in this record

Product, plan and location

medicaid
Virginia

Mailing address

Not researched for this route

DMAS lists MCO contact for post-enrollment inquiries; not necessarily provider services desk.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Community Plan Washington

Official page read
Phone877-542-8997Published hours

Not published in this record

Product, plan and location

medicaid
Washington

Mailing address

Not researched for this route

HCA PDF "MCO customer service number" column. Assigned advocate after contracting.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Rhode Island provider call center

Official page read
Phone855-766-0344Published hours

24/7

Product, plan and location

medicaid
Rhode Island

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Texas customer/provider services - STAR, STAR+PLUS, CHIP (also PA questions, 24/7 Clinical Authorization Services status)

Official page read
Phone888-887-9003Published hours

M-F 8am-6pm CT; auth status 24/7

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

Same number is TX member services.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Texas - STAR Kids

Official page read
Phone877-597-7799Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UnitedHealthcare Connected (TX Medicare-Medicaid Plan)

Official page read
Phone800-256-6533Published hours

Not published in this record

Product, plan and location

medicare advantage · medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Texas nursing facility provider relations

Official page read
Phone866-858-3546Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Arizona - ACC/DD/Dual Complete One provider call center

Official page read
Phone800-445-1638Published hours

8am-5pm MT

Product, plan and location

medicaid · medicare advantage
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Arizona - LTC provider call center

Official page read
Phone800-293-3740Published hours

8am-5pm MT

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Arizona - therapy provider call center (Optum)

Official page read
Phone800-873-4575Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of New York provider services

Official page read
Phone866-362-3368Published hours

Not published in this record

Product, plan and location

medicaid · medicare advantage
New York

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan provider call center - Ohio and Pennsylvania

Official page read
Phone800-600-9007Published hours

M-F 8am-5pm

Product, plan and location

medicaid · medicare advantage
Ohio · Pennsylvania

Mailing address

Not researched for this route

Both the OH and PA Community Plan pages list this number.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of New Jersey provider service center

Official page read
Phone888-362-3368Published hours

M-F 8am-6pm

Product, plan and location

medicaid · medicare advantage
New Jersey

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of North Carolina provider services

Official page read
Phone800-638-3302Published hours

M-Sat 7am-6pm ET

Product, plan and location

medicaid
North Carolina

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Wisconsin provider call center (24/7)

Official page read
Phone877-651-6677Published hours

Not published in this record

Product, plan and location

medicaid
Wisconsin

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of New Mexico provider services call center

Official page read
Phone888-702-2202Published hours

M-F 8am-5pm MT

Product, plan and location

medicaid
New Mexico

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

UHC Community Plan of Florida long-term care provider line

Official page read
Phone800-791-9233Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

FL MMA providers are directed to portal chat.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice